Customer reviews from blackanddeckerappliances.com
Black+Decker - Black Decker Elite Pro Steam Iron
Average customer rating
4.8
(423 Reviews)
Rating breakdown 423 reviews
5 Stars
350
4 Stars
54
3 Stars
14
2 Stars
2
1 Star
3
95%of customers recommend this product.
(
134 out of
141)
Customer Reviews for Black+Decker - Black Decker Elite Pro Steam Iron
Customer Rating
5
Feels heavy duty
on July 31, 2022
Posted by: MacaH
from Texas
Gender:Male
[This review was collected as part of a promotion.] It's heavier than my previous affordable iron so I assume that's better.
Aside of what all irons have, this one has an steam level that lets you select the amount of steam.
Also has a nice rubber grip and a rotating cable connection on the iron
Aside of what all irons have, this one has an steam level that lets you select the amount of steam.
Also has a nice rubber grip and a rotating cable connection on the iron
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Very sleek!
on August 1, 2022
Posted by: Tlash
from Holdrege,Ne
Gender:Female
[This review was collected as part of a promotion.] It has all the features that a good iron needs. Its super sturdy and has a nice design. It heats up nicely and works perfectly. My favorite is steaming my garmets to get the wrinkles out. Definitely a higher quality brand.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great iron!
on August 8, 2022
Posted by: NatalieS
from Bonney Lake
Gender:Female
[This review was collected as part of a promotion.] Love the features of this iron plus it looks great and sleek. The safety features, settings, and easy to use options make it a good choice for anyone. Would recommend this iron for everyone as it’s easy to use and looks great!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
I love it!
on August 10, 2022
Posted by: Missy619
from Bay St. Louis, MS
Gender:Female
[This review was collected as part of a promotion.] This iron is by far the best I’ve ever owned. It’s sleek and just beautiful. The spin cord makes ironing easy with no tangled mess. I love the steam options and it heats up rather fast. I can definitely tell it’s a high quality iron and would 10/10 recommend.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
High quality iron
on September 1, 2022
Posted by: KellyN
from Erie, PA
Gender:Female
[This review was collected as part of a promotion.] This really has all the bells and whistles of a high quality iron. There are many different heat options so it could be used on a wide variety of garment materials. I also liked that it has a steam option. Would definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Pass on it! I wanted this for the vertical steam.
on September 27, 2022
Posted by: Sugar732
from WA
[This review was collected as part of a promotion.] The Black + Decker elite pro-series steam iron looks very cool. I love the features it has vertical steam system, auto shutoff, 1700 watts, and diamond-infused soleplate. I do wish the water tank was clear cause it's hard to see how much water is in there. I was only able to use this iron a few times. I can only use it as a normal iron with no water in the water tank. When I tried to use it as a vertical steamer it kept dripping water. It dripped on my carpet. I couldn't even use it as a steamer because the water kept dripping out of it and that water that would drip would be hot. It works great as a regular iron, but I mainly wanted it for the vertical steam feature, which I couldn't even use. Of course with the water dripping out and it being hot, I am not able to use the vertical steam feature, therefore this product is useless to me as a steamer. This iron sounds great, but does not work as such! I can't recommend it especially because it drips water and it's hot water. This iron for me is also heavy and if I had to hold it up for the vertical steam it would be too heavy. This definitely needs improvements and a redesign.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, September 27, 2022
Thank you for offering your feedback regarding your Black+Decker Elite Pro-Series Steam Iron. I’m sorry to hear of the experience you're having with your iron. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great iron
on January 12, 2023
Posted by: Sparkle
from California
Gender:Female
[This review was collected as part of a promotion.] Honestly, I enjoy using this iron, glide smoothly on my clothes with no issues even though the iron is a little heavy, but other than the weight very good and sturdy. My favorite feature would be the steam option.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Effective
on January 12, 2023
Posted by: lauren
from austin
Gender:Female
[This review was collected as part of a promotion.] This iron works well. There are many settings/functions available which I will learn to use. I found it hard to see the water level because the "window" is tinted. The steam function works well and provides a good strong spray of steam. However, on first use, the iron gave off a very strong plasticy burning smell. I hope it gets better upon further use.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, January 13, 2023
Thank you for providing your feedback regarding your Black+Decker Elite Pro-Series Steam Iron. I’m sorry to hear that you're somewhat disappointed in the design of the water tank, but I'm glad to hear that your iron is working properly for you. In regards to the burning smell, if the iron is smoking or has the burning smell during the break-in period (1st or 2nd use), this is normal. The unit is burning off lubricant that is used in the manufacturing process We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42311259 so that I may be able to better assist you.
Written by a customer while visiting blackanddeckerappliances.com