Customer reviews from blackanddeckerappliances.com
Black+Decker - Black Decker Elite Pro Steam Iron
Average customer rating
4.8
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
350
4 Stars
55
3 Stars
14
2 Stars
2
1 Star
3
95%of customers recommend this product.
(
135 out of
142)
Customer Reviews for Black+Decker - Black Decker Elite Pro Steam Iron
Customer Rating
4
Works Well
on June 6, 2026
Posted by: TornSail
This iron is a welcomed gift. Yes, the iron is easy to use. Additionally, the lowest setting is excellent for synthetic fabrics. The iron is well-weighted so your clothes have a clean crisp finish. When using steam I use distilled water and I empty the iron’s reservoir never letting water sit before it’s packed away. I discovered that adding water to the iron's reservoir using a funnel was beneficial. My only complaint it is slightly cumbersome when filling its reservoir.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Wonderful
on January 13, 2026
Posted by: geneee_9475
[This review was collected as part of a promotion.] I am very impressed with this iron. Not only could it handle thicker material that is always difficult to wrinkle. It was wonderful with my delicate blouses. I love the option for steam. It was not too strong. It did not soak the clothing either.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
My new favorite iron!
on December 28, 2025
Posted by: jenshangout_9141
[This review was collected as part of a promotion.] I have fallen in love with this iron! It is super easy to use, very durable! The cord is long enough to actually be able to get to those spots on the other end of the ironing board without causing more wrinkles by bunching up your clothes. The steam is very nice and even sprays without leaving big blotches of water on your clothing. I love that iy has all the needed power settings for whatever is needing to be ironed.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
New iron doesn't work when plugged in
on December 8, 2025
Posted by: AmethystAngel
from Rolling Meadows IL
Gender:Female
Just bought this Iron last week and when I went to plug it in for the first time my iron won't heat up at all. The indicator light doesn't turn on when plugged in. I was really looking forward to using this product.
No, I would not recommend this to a friend.
(click to see the video)
Response from blackanddeckerappliances.comBy Corporate Customer Service, January 6, 2026
Thank you for sharing your experience, AmethystAngel. We’re sorry to hear that your first attempt to use the iron was disappointing, especially when you were looking forward to putting it to work. We understand how frustrating it can be when a new purchase doesn’t seem to operate as expected right away.
While experiences can vary, we want to make sure you’re supported and not left stuck with unanswered questions. We’d like to connect with you directly to review what you’re seeing and help determine next steps.
Please reach out to us at empowercustomerservice@spectrumbrands.com
or call 973-287-5134, Monday–Friday, 9am–5pm. Our customer care team will be happy to look into this with you and assist further.
Thank you for taking the time to leave feedback—it helps us better support our customers and continue improving the experience.
While experiences can vary, we want to make sure you’re supported and not left stuck with unanswered questions. We’d like to connect with you directly to review what you’re seeing and help determine next steps.
Please reach out to us at empowercustomerservice@spectrumbrands.com
or call 973-287-5134, Monday–Friday, 9am–5pm. Our customer care team will be happy to look into this with you and assist further.
Thank you for taking the time to leave feedback—it helps us better support our customers and continue improving the experience.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Stopped working!
on September 23, 2025
Posted by: Bougie on a budget
Gender:Female
[This review was collected as part of a promotion.] I bought this iron back in May and have been loving it until the iron stopped working on me a few days ago!
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Average Iron
on August 10, 2025
Posted by: missmarie88_692
[This review was collected as part of a promotion.] This is your run of the mill iron. Nothing snazzy. It’s a kind of long and weighty which can be cumbersome with the cord. It serves its purpose and irons clothes. Only thing is it goes cold very quickly.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, August 11, 2025
Thank you for offering your feedback regarding your Black+Decker Pro-Series Steam Iron. I’m sorry to hear of the difficulties you're having with your iron.. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Very elite!
on July 31, 2025
Posted by: esmeraldac81_6418
[This review was collected as part of a promotion.] Love how heavy and sturdy it feels. It goes very smooth when ironing clothes! It seriously feels like an elite iron. The colors are cute and I would definitely recommend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great iron
on July 26, 2025
Posted by: dezls81_137
[This review was collected as part of a promotion.] Great iron, performed well on even my most wrinkled items, and the steam function rocks! The design is pretty standard, comfortable to hold, not too heavy, and durable
Written by a customer while visiting blackanddeckerappliances.com