Customer reviews from blackanddeckerappliances.com
Black+Decker - Black Decker Elite Pro Steam Iron
Average customer rating
4.8
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
350
4 Stars
55
3 Stars
14
2 Stars
2
1 Star
3
95%of customers recommend this product.
(
135 out of
142)
Customer Reviews for Black+Decker - Black Decker Elite Pro Steam Iron
Customer Rating
5
Black & Decker Elite Pro-Series Steam Iron
on January 15, 2023
Posted by: Lmartinez
[This review was collected as part of a promotion.] I’m in love with this iron cause not only does it iron your clothes to perfection it also steams the wrinkles out. You can use this as a steam to get those wrinkles out or your can use it like a regular iron. It’s so sleek and modern and not heavy at all. My clothes look so much better now that I have this easy to use steamer.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great Features!
on January 15, 2023
Posted by: Sassysarah
from Cleveland, ohio
Gender:Female
[This review was collected as part of a promotion.] I didn’t know I could love an iron! This iron has so many features that are amazing! To start, the cord is 10 feet long and the base is rubbery so it does now too over or slide! The water reservoir is easy to fill! There are so many settings for just the right amount of heat. My favorite feature is the plate and the steaming button. The steam bursts from the plate. There is a spray option as well, but I love the steam burst for those stubborn areas but does not drip!! There is also an auto shutoff for peace of mind!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Quality iron
on January 14, 2023
Posted by: jcweis
from Fremont, CA
Gender:Female
[This review was collected as part of a promotion.] Elite pro iron heat up really fast. With six preset temperature settings, I can easily use it on different fabric like my family clothes, jeans and thinner fabric for craft purpose. I like the pointed front and steam control where it helps to iron in between buttons and collar. Clothes wrinkles disappear in a glimpse. A high quality iron that is worth to invest in. Recommended.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Features that make it easy to iron
on January 14, 2023
Posted by: Hallea29
from SD
Gender:Female
[This review was collected as part of a promotion.] Look, ironing is hard work. It’s tempting to toss your clothes in the dryer for 30 - 45 minutes to get the wrinkles out. But this iron machine is a game changer! I noticed shortly after plugging in and selecting my fabric setting how quick it heated up. This comes in handy in the morning when I gotta get heading to work. My favorite feature is the spray mist feature that sprays water in front of the iron. You can point to the target area that has a stubborn wrinkle, spray the water and iron it out! That feature literally cuts iron time in half. I did notice once adding water the iron does become rather heavy, so that is something to keep in mind. But maybe that is what helps get the wrinkles out so well. Over all super happy with iron!!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Upgraded iron
on January 13, 2023
Posted by: plang0719
from houston, tx
Gender:Female
[This review was collected as part of a promotion.] The iron I had been using I'd had for 20 years. There was really nothing wrong with it, or so I thought. This iron is fantastic! I like all the settings and the steam function. I honestly don't do a ton of ironing (I dry clean my work clothes) but here and there I'll need to get wrinkles out of everyday clothes. This is a quick, easy, and effective iron.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Effective
on January 12, 2023
Posted by: lauren
from austin
Gender:Female
[This review was collected as part of a promotion.] This iron works well. There are many settings/functions available which I will learn to use. I found it hard to see the water level because the "window" is tinted. The steam function works well and provides a good strong spray of steam. However, on first use, the iron gave off a very strong plasticy burning smell. I hope it gets better upon further use.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, January 13, 2023
Thank you for providing your feedback regarding your Black+Decker Elite Pro-Series Steam Iron. I’m sorry to hear that you're somewhat disappointed in the design of the water tank, but I'm glad to hear that your iron is working properly for you. In regards to the burning smell, if the iron is smoking or has the burning smell during the break-in period (1st or 2nd use), this is normal. The unit is burning off lubricant that is used in the manufacturing process We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42311259 so that I may be able to better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great iron
on January 12, 2023
Posted by: Sparkle
from California
Gender:Female
[This review was collected as part of a promotion.] Honestly, I enjoy using this iron, glide smoothly on my clothes with no issues even though the iron is a little heavy, but other than the weight very good and sturdy. My favorite feature would be the steam option.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Pass on it! I wanted this for the vertical steam.
on September 27, 2022
Posted by: Sugar732
from WA
[This review was collected as part of a promotion.] The Black + Decker elite pro-series steam iron looks very cool. I love the features it has vertical steam system, auto shutoff, 1700 watts, and diamond-infused soleplate. I do wish the water tank was clear cause it's hard to see how much water is in there. I was only able to use this iron a few times. I can only use it as a normal iron with no water in the water tank. When I tried to use it as a vertical steamer it kept dripping water. It dripped on my carpet. I couldn't even use it as a steamer because the water kept dripping out of it and that water that would drip would be hot. It works great as a regular iron, but I mainly wanted it for the vertical steam feature, which I couldn't even use. Of course with the water dripping out and it being hot, I am not able to use the vertical steam feature, therefore this product is useless to me as a steamer. This iron sounds great, but does not work as such! I can't recommend it especially because it drips water and it's hot water. This iron for me is also heavy and if I had to hold it up for the vertical steam it would be too heavy. This definitely needs improvements and a redesign.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, September 27, 2022
Thank you for offering your feedback regarding your Black+Decker Elite Pro-Series Steam Iron. I’m sorry to hear of the experience you're having with your iron. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com