Customer Reviews for Black+Decker - Black Decker Elite Pro Steam Iron
Customer Rating
5
Upgrade from my old iron
on July 11, 2023
Posted by: ndgirl
from Arizona
Gender:Female
[This review was collected as part of a promotion.] I love this iron! It is definitely an upgrade from my old one. I really like the look of it. I also like that you can turn the steam function on or off and you don’t have to empty the water tank. There is also a dial to change the setting based on the fabric type. Love it!
[This review was collected as part of a promotion.] This steam iron is simply the best . It requires little to know effort to get the wrinkles out, it was great. One pass over with the iron all the wrinkles were gone. I have told so many people to buy this iron. I know if there is any contemplation about purchasing, just buy it you will not be disappointed
[This review was collected as part of a promotion.] Got this iron to replace my old one. I like the 6 preset temp settings. The 10 ft cord is nice moving around the ironing board. This product also has a 3-way auto shutoff for safety. The spray mist and burst of steam also help with stubborn wrinkles.
[This review was collected as part of a promotion.] First, I'm loving the blue and copper look to this iron, it looks new and modern. I'm so happy to have an iron again after YEARS of not having one. It really does come in handy and this one works very well. Heats up quickly, feels light in my hand, and not much heavier when filled with water. Easy dials and buttons to work with when you know what material you are going to be ironing. And the 10ft cord is a good plus so you have plenty of space to maneuver around. Of course with steam comes condensation around the iron as your using it so maybe keep a hand towel or paper towel nearby to wipe it off if necessary. Again, happy with it and glad to have it for our home.
[This review was collected as part of a promotion.] The Black and Decker - Elite Pro-Series iron is visually pleasing. The iron function worked well until it started leaking water. The issue I had was that I never put water in the iron in the first place. That was odd. Using the stream function was ok in the first 2 minutes and again it started shooting it water even after I thought I had drained the iron of all the water. I'm not sure if it was used or if the factory issue. Honestly I'm a bit scared to use it on my clothes. I was disappointed. All I can say is it is a beautiful design but not effective.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, July 11, 2023
Thank you for offering your feedback regarding your Black+Decker Elite Pro Series Steam Iron. I’m sorry to hear of the experience you've had with your iron. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
[This review was collected as part of a promotion.] It warms up quick and stays on the temperature through out the whole iron process. It’s made of quality materials. Very practical and it’s not heavy. It really makes a pleasure using it and it works great.
[This review was collected as part of a promotion.] I haven’t had the chance to test it out yet but i’m really excited! The one we had was very old and didn’t work well so I’m happy to test this one out! The only thing is is that the box it came in was beat up but overall it looks fine
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, July 11, 2023
Thank you for your feedback regarding the Black+Decker Elite Pro-Series Steam Iron. Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need any further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com. and reference ID number 42372899 so that we may better assist you.
[This review was collected as part of a promotion.] I received this product last week and immediately started using it this is best iron I have ever had I love the way and can hang my clothes up and use the streaming part of the iron to get wrinkles out my clothes