Customer reviews from blackanddeckerappliances.com
Black+Decker - Black Decker Elite Pro Steam Iron
Average customer rating
4.8
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
350
4 Stars
55
3 Stars
14
2 Stars
2
1 Star
3
95%of customers recommend this product.
(
135 out of
142)
Customer Reviews for Black+Decker - Black Decker Elite Pro Steam Iron
Customer Rating
5
Great
on March 18, 2024
Posted by: jakelynh
[This review was collected as part of a promotion.] Got this product for free from influencer to give my honest opinion. And this iron worked perfect and heated up quick.It didn't stay in my clothes. Very safe to use Easy to use
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Modern sleek design!
on March 18, 2024
Posted by: carlyc90
[This review was collected as part of a promotion.] So far this iron has been ok. I will say that it does seem to get very hot. Initially the steamer was not coming out well and more so leaving large water spots on my clothes. I will say it’s a sleek attractive design!
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, March 19, 2024
Thank you for offering your feedback regarding your Black+Decker Elite Pro-Series Steam Iron. I’m sorry to hear that you're having some difficulties with your iron. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Elite Pro Series Steam Iron Navy
on March 18, 2024
Posted by: jjohnske27
[This review was collected as part of a promotion.] So far, so good! It's an iron that performed how it's supposed. I have read reviews elsewhere that has said that this particular iron stops working after a certain amount of time ...not true as of yet but l have only had it for about a week or so now. I took a star off based off of that fact. So keep in mind with this iron that it may or may not happen! We shall see what the future holds with this iron.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, March 19, 2024
Thank you for your feedback regarding Black+Decker Elite Pro-Series Steam Iron. I'm glad to hear that your iron is working well for you! Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need any further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com. and reference ID number 42455085 so that we may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Heats up Quickly, Works Great!
on March 17, 2024
Posted by: christinabaresitall
[This review was collected as part of a promotion.] I received an incentive from Influenster and Black& Decker in exchange for my honest product review. I haven't used an iron in years, but this is my new favorite tool in the laundry room! It heats up so quickly and barely takes any time to do its job. I love the steam option, it gets the wrinkles out so fast and effortlessly. I always felt ironing was just an extra pointless time wasting step, but I sure don't feel that way anymore. I love everything about this iron, the colors, the many different settings, how fast and effective it is. I would highly recommend this product!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Heavy duty!
on March 16, 2024
Posted by: rachelh341
[This review was collected as part of a promotion.] This is a heavy duty iron that is durable, efficient, and versatile. It will be used daily for my husband’s business clothes as well as my dresses. Love that it’s easy to read settings.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Ironing with ease
on March 16, 2024
Posted by: larall
[This review was collected as part of a promotion.] There’s so much to love about this iron - long cord that swivels easily, smooth plate that glides over thin materials and quick heat up with two modes of steam. I don’t like how close the dial that controls heat is to the steam adjustment and as I ironed out months-old wrinkles this was the only critique I could find.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Fancy iron
on March 16, 2024
Posted by: irizs
[This review was collected as part of a promotion.] This is the fanciest looking iron we’ve ever owned. It is on the heavy side too which makes it more effective in ironing out creases. I am a fan of the vertical steaming feature but you just gotta be careful cos it’s heavy. Clothes also look crisp and soft after using.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, March 19, 2024
Thank you for offering your feedback regarding your Black+Decker Elite Pro-Series Steam Iron. I'm sorry to hear that you were somewhat disappointed in the weight of your iron, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new iron will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42455082, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Solid
on March 16, 2024
Posted by: naw1
[This review was collected as part of a promotion.] Beautiful, light and versatile… I like the iron a lot it feels efficient and safe to use, fast and I like its performance and safety features . Price point is good as well.
Written by a customer while visiting blackanddeckerappliances.com