Customer reviews from blackanddeckerappliances.com
Black+Decker - Black Decker Elite Pro Steam Iron
Average customer rating
4.8
(423 Reviews)
Rating breakdown 423 reviews
5 Stars
350
4 Stars
54
3 Stars
14
2 Stars
2
1 Star
3
95%of customers recommend this product.
(
134 out of
141)
Customer Reviews for Black+Decker - Black Decker Elite Pro Steam Iron
Customer Rating
4
Great iron
on November 29, 2024
Posted by: ohyousilly_alex9_6494
[This review was collected as part of a promotion.] The iron works really well. It heats up fast, which helps you save time. Its steam feature works really well and works in sync with the fabric you have selected to iron. It doesn't spill water through the sides or any other place besides the steam nozzle.
Response from influenster.comBy Michelle, Consumer Service, December 3, 2024
Thank you for sharing your feedback regarding your Black+Decker Elite Pro-Series Steam Iron. I’m glad to hear that your iron is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42533276 so that I may better assist you.
Written by a customer while visiting influenster.com
Customer Rating
5
Powerful steam iron
on November 29, 2024
Posted by: hallieo1_8342
[This review was collected as part of a promotion.] Loving this easy to use iron. Just plug in, make sure it has water and select your settings. I like the ability to steam away wrinkles on my bedding, curtains, and hanging clothing items.
Written by a customer while visiting influenster.com
Customer Rating
4
Very heavy
on November 30, 2024
Posted by: krystalv27_6227
[This review was collected as part of a promotion.] This iron is very heavy which makes it feel kind of premium. But it does feel even more heavy with the water. I guess this is the only bad thing about this iron. It heats up quickly. It irons clothes very fast and the steam works really great compared to other cheap irons. I hope this can last for a long time.
Response from influenster.comBy Michelle, Consumer Service, December 3, 2024
Thank you for offering your feedback regarding your Black+Decker Elite Pro-Series Steam Iron. I'm sorry to hear that you were somewhat disappointed in the weight of your iron, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new iron will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42533326, so I can address any of your concerns.
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful iron
on November 30, 2024
Posted by: missyr28_3683
[This review was collected as part of a promotion.] This is a beautiful iron. It is very adorable and easy to use. It is super fast when ironing due to the steam function. I would definitely recommend this to anyone that has to iron clothes. It cuts time. It is beautiful to look at it’s very durable. I have dropped it a couple times and there’s been no issues or dings. The multiple functions make it super easy to use for different items.
Written by a customer while visiting influenster.com
Customer Rating
5
A really good iron
on November 30, 2024
Posted by: zoehale22_4249
[This review was collected as part of a promotion.] This is a very nice iron. It has many settings. You can steam while ironing, you can spray extra water on the garment too, it even has a self clean option. It worked really well at ironing a wrinkly table cloth we had. This will replace our old iron very well!
Written by a customer while visiting influenster.com
Customer Rating
3
Beautiful iron
on December 1, 2024
Posted by: abbeel_4903
[This review was collected as part of a promotion.] This iron/steamer works good. There are alot of options. Make sure to use the right water. The design is super sharp looking. It's light weight also. The only con would be the cord placement on the top. Otherwise a nice iron.
Response from influenster.comBy Michelle, Consumer Service, December 3, 2024
Thank you for your feedback regarding your Black+Decker Elite Pro-Series Steam Iron. I'm glad to hear that your iron is working well for you. Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need any further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com. and reference ID number 42533349 so that we may better assist you.
Written by a customer while visiting influenster.com
Customer Rating
5
Durable, efficient, and versatile!
on December 1, 2024
Posted by: blakeb20_8593
[This review was collected as part of a promotion.] This iron lives up to its “elite” name with powerful steam performance and advanced settings for various fabrics. The ergonomic design makes it easy to handle, though it may feel slightly heavy for prolonged use. A reliable tool for perfecting your wardrobe. Durable, efficient, and versatile!
Written by a customer while visiting influenster.com
Customer Rating
3
Black & Decker clothes iron
on December 2, 2024
Posted by: judithj5c09_5863
[This review was collected as part of a promotion.] I got this the other day. I took it out of the box to use it and plug it in, but it started smoking so I had to unplug it and it stayed warm for a long time when I unplugged it. It’s a really nice iron. but I don’t know how good it is because it started smoking and I had to unplug it so I can’t give you my opinion on it. All I know is mine started smoking so I don’t know if it got damaged somewhere when they mailed it to me thank you 
Response from influenster.comBy Michelle, Consumer Service, December 3, 2024
Thank you for offering your feedback regarding your Black+Decker Elite Pro-Series Steam Iron. I’m sorry to hear of the experience you've had with your iron. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting influenster.com