Customer reviews from blackanddeckerappliances.com
Black+Decker - Black Decker Allure Steam Iron
Average customer rating
3.9
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
29
4 Stars
12
3 Stars
1
2 Stars
5
1 Star
7
75%of customers recommend this product.
(
39 out of
52)
Customer Reviews for Black+Decker - Black Decker Allure Steam Iron
Customer Rating
5
Easy, efficient and wrinkle free clothes
on October 25, 2015
Posted by: Vanu
from California, United States
Gender:Female
[This review was collected as part of a promotion.] Till date this is the best iron that I have owned. The steam feature is really efficient , just the right amount of weight for the iron. Very convenient to use. Clothes are wrinkle free in seconds!!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
No wrinkles here!
on November 4, 2015
Posted by: Angelize424
from Blue Springs, MO, United States
Gender:Female
[This review was collected as part of a promotion.] This iron was lightweight, and very powerful in removing wrinkles from all types of materials! Outstanding performance!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
great steam
on November 10, 2015
Posted by: laurita19
from Texas, United States
Gender:Female
[This review was collected as part of a promotion.] I received this iron as a sample. I like the way my clothes looked after using the iron my clothes looked good. thank you so much for the opportunity.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Easy to use and works great
on January 1, 2016
Posted by: Tazgc1961
from Milltown, NJ, United States
Gender:Female
[This review was collected as part of a promotion.] I got this iron a while back and have had quite the time teaching my niece to Iron thisbiron was easy to use the temperature was easy to set and just slides o er the fabrics Love it
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Our iron just stopped working
on April 20, 2019
Posted by: Karen12
Gender:Female
Seems like a similar review in that two days ago our iron just stopped heating. We did not use the iron that often so this is very frustrating.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 23, 2019
Thank you for offering your feedback regarding your Black+Decker D3030. I’m sorry to hear about the trouble you’ve experienced with your iron not heating. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
A good iron
on September 17, 2024
Posted by: Snowbird grandma
Gender:Female
My old iron was a black and decker which lasted many years. I am hoping this does the same. It irons well. The cons are it is difficult to see the water level as the plastic ? is a gray color. The dial to chose the fabric setting is also difficult to read. It does not light up. (Gray on gray)
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, September 18, 2024
Thank you for offering your feedback regarding your Black+Decker Allure™ Professional Steam Iron. I'm sorry to hear that you were somewhat disappointed in the design of your iron, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new iron will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42512580, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Redlight stays on
on November 20, 2024
Posted by: Jim Y
from New Hampshire
Gender:Male
The guide to this iron says that the red-light indicator is supposed to turn off after it heats up, but it does not. The light stays red from the moment the iron is plugged in until you unplug it. I called and received a replacement but same exact issue. Tried calling again but no help.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, November 22, 2024
Thank you for your feedback regarding your Allure™ Professional Steam Iron. The power indicator light will remain on while your iron is plugged in to indicate that it is getting power. I do apologize for the confusion. Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need any further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com. and reference ID number 42530643 so that we may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not good for steam ironing
on April 16, 2017
Posted by: Chicks66
from Los Angeles CA
Gender:Female
This iron heats up quickly but when it comes to using steam, it sputters out and ruins the fabric. I have to wash out the soiled area which is not only time consuming but very irritating. I've only had this iron for only 6 months and it's not worth the money. I do not recommend this iron.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Consumer Service, April 20, 2017
Thank you for offering your feedback regarding your Black+Decker iron. I’m sorry to hear your iron is sputtering water from the steamvents. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com