Customer Reviews for Westinghouse - ePX3500 2500 Max PSI Electric Pressure Washer - Blue
Customer Rating
1
Be careful, they don’t honor their warranty
on June 19, 2026
Posted by: Dan V
from Houston, TX
Be careful with this company. The unit worked well until started leaking from the bottom. It was still under warranty, but they don’t honor the warranty. I called them, submitted proof of purchase and a video of the issue, the they told me that I didn’t winterized it. I live in Houston and the equipment is stored indoor so it has never been exposed to freezing temperatures. They will find any excuse not to honor their false warranty.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 14, 2026
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@westinghouse.us and we will escalate your case to ensure you get the help you need.
Bought this a couple weeks ago. Have not had much time to use it much yet because it’s been raining so much here. I was able to use it alittle and it worked well. Once I am able to use it more I think it will be good
I would recommend this to a friend!
Response from westinghouse.comBy eComm, July 14, 2026
Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the ePX3500! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@westinghouse.us.
I bought this pressure washer about 6 months ago and I've used it several times. It works great, nice and powerful spray. Easy to set up and easy to break down for storage.
This is a nice unit, compact, lightweight and sufficiently powered for most household chores. The design could be improved with a telescopic handle and larger cord/handles to accomodate the size of the cord and hose.
Purchased a month ago and have not used the product, but the plastic holder that holds the handle will not hold the weight and is bending, will not hold it, would have to leave it on the ground.