Customer Reviews for Westinghouse - ePX3500 2500 Max PSI Electric Pressure Washer - Blue
Customer Rating
2
Broke in 5 minutes
on July 30, 2025
Posted by: DstarMuNu
from Cleveland, OH
The product worked well for about 5 minutes. Then, the high-pressure hose connecting the spray gun to the unit popped out of its fittings. Let's see how customer service handles this issue, and then I might adjust the review.`
Response from westinghouse.comBy eComm, August 6, 2025
Hi,
Thank you for your review, and we’re sorry to hear about the issue with the high-pressure hose. That’s not the experience we want for our customers, and we appreciate you giving us the opportunity to make it right. Please reach out to us at support@wpowereq.com or call us at 1-855-944-3571, our customer service team is ready to help resolve this quickly. We look forward to assisting you!
Recently bought and happy I did. Previous power washer died on me after a few years and bought this to replace it. Like that it's got a little more power and seems to be a sturdier machine. Don't use it for anything crazy...just normal household use. Plenty of pressure for the jobs I need to complete.
I am hoping that this issue will be resolved by Customer service. On my first use of the pressure washer on about the 3rd squeeze and release of the trigger it seems the unit sent a surge of pressure back to my hose silcock on the home and blew out the head off of the silcock.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 6, 2025
Hi,
Thank you for bringing this to our attention, and we're very sorry to hear about the issue you experienced. That’s certainly not something we expect to happen, and we understand how frustrating it must be. Please contact us at support@wpowereq.com or 1-855-944-3571 so we can look into this further and work toward a resolution. Our customer service team is here to help and make sure you're taken care of.
I purchased July 2025 had owned a gas powered pressure washer in the past. I was concerned how an electric washer would compare with the gas. To my surprise the electric performed every bit as well as the gas without the hassle of having to mess around with the gas, oil and maintenance. The quick connect nozzles, the long length of the power cord and high pressure hose are a real plus making it easy to do a large area before having to move the unit. It is a nice unit for the money.
This power washer was exactly what we needed to clean our brick patio and concrete walkways as well as the siding on the house. Very pleased with purchase!