Customer reviews from westinghouse.com
Westinghouse - ePX3500 2500 Max PSI Electric Pressure Washer - Blue
Average customer rating
4.7
(10,353 Reviews)
Rating breakdown 10,353 reviews
5 Stars
8,135
4 Stars
1,916
3 Stars
208
2 Stars
38
1 Star
56
97%of customers recommend this product.
(
9,127 out of
9,388)
Customer Reviews for Westinghouse - ePX3500 2500 Max PSI Electric Pressure Washer - Blue
Customer Rating
1
Keeps turning off
on May 11, 2024
Posted by: Betz64
from Sutter Creek CA
I used this baby only once. The second time around, it kept turning off on me. I spent more time trying to get it to start then what I would have spent pressure washing my sidewalks. I heard this is normal, so I kept trying. Very disappointing!
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, May 13, 2024
Hello, thank you for letting us know about your experience, we are genuinely sorry to hear about this. We completely understand your frustration and disappointment, I have passed your feedback to our quality control team to ensure that we are providing products that meet both our standards and our customers. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1
Item did not work first time I went to use it.
on June 8, 2024
Posted by: Mom2Meghan
from Texas
So disappointed. No pressure even though hose had no kinks and all ways to troubleshoot were tried.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, June 10, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great power and mobility
on January 15, 2021
Posted by: EthanM
from Dawsonville, Ga
I bought this pressure washer about three months ago and used it pretty often. It worked great. No complaints. But it just broke, not sure why but would still use another of the same model.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Broke after just a few uses
on October 2, 2022
Posted by: CClark
from Texas
Seemed great at first but didn’t last very long at all I’m very disappointed
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, October 4, 2022
We apologize for the issue you are experiencing and will have a tech reach out to you shortly.
Written by a customer while visiting westinghouse.com
Customer Rating
2
LIGHT WEIGHT
on April 13, 2023
Posted by: KEN2222
ELECTRICAL ISSUES NEED ADDRESSING.. CHECKING WITH WESTINGHOUSE.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, April 14, 2023
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
2
Not useful
on September 2, 2023
Posted by: Gotti
from Arizona
Bought this a month ago not the best in the market. I wanted it to wash my car but the soap nozzle doesn’t really work well and the instructions are horrible
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, September 6, 2023
Hello! We are sorry to hear that your experience with your Westinghouse pressure washer has not been satisfactory. Your experience and feedback are important to us, and we thank you for taking the time to leave them. If you have not yet, please consider reaching out to our contact team at 1-855-944-3571 or support@wpowereq.com for support.
Thank you,
Austin, -Westinghouse
Thank you,
Austin, -Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
3
Great machine
on November 1, 2023
Posted by: Titoe1
from Los Angeles CA
I bought this in march of 2023 was working fine but in September 2023 it had an outage no power.. i can't get help Westinghouse keeps giving the run around and just adding new case numbers and that they will get back to me within 24 to 48 hours I have 5 cases now it's November 2023 has 3 year manufacturer warranty what the heck 😡
Response from westinghouse.comBy eComm, November 2, 2023
Hello! We are sorry to hear that you have been experiencing these issues with your pressure washer and subsequent service. We are always aiming to provide the highest quality of service, please consider reaching out again to westinghousevip@wpowereq.com, an elevated line of service, and we would be happy to help resolve this issue.
Thanks,
Austin, -Westinghouse
Thanks,
Austin, -Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
2
Model ePX 3100 electric pressure washer
on December 8, 2023
Posted by: Chris V.
from Virginia Beach, VA
It did work great, very light, portable, not expensive for the PSI and even has a built in soap tank but after using it three times the wand broke (to be exact the metal connection that attached the metal wand to the plastic gun).
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, December 18, 2023
Hello, we are sorry to hear that you've experienced this issue with the wand of your Westinghouse pressure washer. We always strive to provide the highest quality of service and product quality, and we stand by our products. Please consider reaching out to our service team at 1-855-944-3571 or support@wpowereq.com and we'd be happy to help however we can.
Thank you,
Austin, -Westinghouse
Thank you,
Austin, -Westinghouse
Written by a customer while visiting westinghouse.com