Customer reviews from westinghouse.com
Westinghouse - ePX3500 2500 Max PSI Electric Pressure Washer - Blue
Average customer rating
4.7 out of 5
4.7
(10,353 Reviews)
Open Ratings Snapshot
Rating breakdown 10,353 reviews
5 Stars
8,135
4 Stars
1,916
3 Stars
208
2 Stars
38
1 Star
56
97%of customers recommend this product. 
(
9,127 out of 9,388
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - ePX3500 2500 Max PSI Electric Pressure Washer - Blue
Customer Rating
1 out of 5
1
Nothing
on July 2, 2023
Posted by: CVawt
from Indianapolis, Indiana
Brand new. Not working. Pressure is the same with or without it being on.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 18, 2023
Hello, we are sorry that you have experienced issues with your Westinghouse pressure washer, and would love to have to opportunity to help you out. Please reach out to us at support@wpowereq.com or 1-855-944-3571 and we would be happy to assist you!

Thanks,
Austin - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Bad durability
on April 3, 2024
Posted by: Chicken23
from Tomball, TX
We use this for work, and every part of it easily breaks.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, April 8, 2024
Hello,

Thank you for your feedback. We sincerely apologize for any inconvenience this may have caused. Your input is valuable to us, and we appreciate you taking the time to share it with us. Please don't hesitate to contact us at support@wpowereq.com or 1-855-944-3571 at your earliest convenience, and we will be more than happy to assist you in resolving this issue.

Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Never received the 15ft coil hose
on December 24, 2022
Posted by: JoelNC18
from Pffaftown, North carolina
Package came with everything but that 15 ft coil hose
Response from westinghouse.comBy Customer Care, December 27, 2022
We have a hose being sent. We are sorry that it was missing from your purchase. This is a rarity to have parts missing.
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Worked great however end of life in 3 months usage
on September 18, 2023
Posted by: staywise
from East Stroudsburg PA
Worked great at beginning, however after 3 months of usage, it started malfunctioning and switching off automatically. Contacting warranty support for help.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, September 22, 2023
Hello! We are sorry that you have experienced this issue with your Westinghouse pressure washer. Your feedback is essential for us to continue improving our products and customer experience. Please reach out to us at westinghousevip@wpowereq.com, an elevated service line, and we would be happy to help you.

Thank you,
Austin, -Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Broke after using twice
on January 17, 2024
Posted by: Nocomment
from Earth
It did a mediocre job twice, and then broke completely
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 17, 2024
Hello, we are sorry to hear that you have experienced this issue with your Westinghouse pressure washer. We are always striving to provide the highest quality of product and service, and we apologize for the inconvenience incurred. If you have not yet, please reach out to our support team at 1-855-944-3571 or support@wpowereq.com and we would be happy to help you however we can.

Thank you,
Austin, -Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Short lived
on March 12, 2024
Posted by: HPWW
from Florida
Bought this less than two months ago. Just went to use it for the second time and water is leaking out the bottom.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 12, 2024
Hello, we are deeply sorry to hear about your experience. We understand the frustration of not being able to run the unit a second time and this is not up to our standards of products. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will make things right for you.
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Broke on the 3rd use
on April 4, 2024
Posted by: disappointed69
from Salt Lake City, UT
Not even a month in and it seems that it has blown itself apart. Pump/motor make a grinding noise, leaks water and obviously then doesn't build pressure.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, April 8, 2024
Hi,


We're deeply sorry to learn about your experience. Your feedback is incredibly important to us, and we've promptly escalated it to our dedicated quality control team to prevent similar occurrences for future customers. Thank you for taking the time to share your valuable insights with us. Please don't hesitate to contact us at support@wpowereq.com or 1-855-944-3571, and we'll be more than happy to assist you promptly.

Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Stopped working
on May 6, 2024
Posted by: Pruitt1504
from Wooster
I got this for Christmas and it stopped working May 6. Only used a handful of times.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, May 7, 2024
Hello,

Thank you for your purchase and for leaving a review. We're sorry to hear about your experience with your pressure washer. We're committed to ensuring your unit is operating to your satisfaction. Please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you.

Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
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