I recently purchased this pressure washer online with high hopes for its powerful cleaning capabilities. However, I encountered a significant issue—it was completely dead on arrival.
Despite carefully following the setup instructions and ensuring all connections were secure, the pressure washer failed to turn on or display any signs of life. I attempted troubleshooting steps recommended by the manufacturer, but unfortunately, none of them resolved the issue.
I am incredibly disappointed with this experience. Not only did it waste my time, but also my money!
I urge potential buyers to be cautious when considering purchasing this pressure washer, as my experience indicates a lack of quality control or reliability.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 19, 2024
Hi,
We sincerely apologize for the difficulties you've encountered with your pressure washer. Your feedback is invaluable to us, and we truly appreciate you bringing this to our attention. Rest assured, I have promptly informed our quality control team to address this issue moving forward. For immediate assistance, please don't hesitate to reach out to us at support@wpowereq.com or via phone at 1-855-944-3571. We're here to help.
Just received this ePX3500 and I can't believe the power it produces! Cleaned two cars using thee soap dispenser and they came out better than the car wash. Also did the driveway, what a breeze. This washer is strong and very quiet.