Customer Reviews for Westinghouse - ePX3500 2500 Max PSI Electric Pressure Washer - Blue
Customer Rating
2
Power button broke
on May 12, 2024
Posted by: SMM25
from Buffalo, NY
I bought this washer last summer, used it twice. Took it out of the basement yesterday and the power button won’t work.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, May 13, 2024
Hello, thank you for letting us know about your experience, we are genuinely sorry to hear about this. Please contact us at 1-855-944-3571 or support@wpowereq.com. and we will make things right for you. Thank you, Zach - Westinghouse
2nd unit, 1st one the pump went bad after 1st use.
on May 12, 2024
Posted by: Vern7dj
from Charleston, SC
I purchased and used the unit once and the pump went bad. Warranty covered it and I now have another new unit. The warranty service started off a little lethargic but it turned out to be quick and easy and the new unit was delivered days before I expected.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, May 13, 2024
Hello, thank you for sharing your feedback on both the unit and our customer service. We understand the frustration of not being able to use a recent purchase and are genuinely sorry. If there is anything we can do to help, feel free to reach out to us at westinghousevip@wpowereq.com and we will escalate your case to ensure timely help! Thank you, Zach - Westinghouse
This little pressure washer did an awesome job on my ATV and vinyl siding. I used the 15 degree jet stream and it works flawless. I’m happy with my buy
I got this to clean my Trex deck, and it didn't disappoint. Using the medium power nozzle (15°) delivered all the strength necessary to blast away years of grime. I tried the 0° nozzle and that was too much, actually blasting away deck material. Don't do that. Start slow. It's quiet, compact, and very easy to use.
I used this baby only once. The second time around, it kept turning off on me. I spent more time trying to get it to start then what I would have spent pressure washing my sidewalks. I heard this is normal, so I kept trying. Very disappointing!
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, May 13, 2024
Hello, thank you for letting us know about your experience, we are genuinely sorry to hear about this. We completely understand your frustration and disappointment, I have passed your feedback to our quality control team to ensure that we are providing products that meet both our standards and our customers. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right. Thank you, Zach - Westinghouse