Customer reviews from Dupray
Dupray - Neat Steam Cleaner for Floors, Tile, Grout, and Home Surfaces - White
Average customer rating
4.5 out of 5
4.5
(239 Reviews)
Open Ratings Snapshot
Rating breakdown 239 reviews
5 Stars
185
4 Stars
25
3 Stars
8
2 Stars
9
1 Star
12
89%of customers recommend this product. 
(
127 out of 143
)
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Customer Reviews for Dupray - Neat Steam Cleaner for Floors, Tile, Grout, and Home Surfaces - White
Customer Rating
5 out of 5
5
attachments for grout and upholstery are helpful
on July 7, 2025
Posted by: Barney Rubble 59
from Ladera Ranch, CA
Gender:Male
We purchased the steam cleaning system a few months ago. We have a brick floor which has proven to be difficult to maintain.
The steam cleaning system has made a difficult job much easier to accomplish and the cleanliness of the floor has improved significantly.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
2 out of 5
2
Cheap accessories!
on July 7, 2025
Posted by: Val
from canada
Gender:Female
I bought the Neat steam cleaner about 3 years ago. The kettle works great but all of the accessories are failing one after the other. The attachment to clean windows broke at first use, the small brushe's hair bend at first use, the pads for floor cleaning shrunk and are now too small. Lastly, the handle pieces are falling apart making the steam cleaner unusable. I started off really satisfied but I am now soo disapointed. This is not an everyday machine and I feel that the super cheap accessories don't match the kettle quality. I will be looking to buy another brand!
No, I would not recommend this to a friend.
Written by a customer while visiting Dupray
Customer Rating
5 out of 5
5
Clean and Sanitize. Easy to use.
on June 24, 2025
Posted by: Komtam
from Markham, ON
Gender:Female
I used the Neat steamer sine 2020 and it's been very helpful in my cleaning routine.
It really takes up the tough stains and I feel the floor is cleaned AND sanitized thanks to the hot steam.
I would say it takes 5-10 min to heat up the water before you can use it, so I like to start it up before I vacuum and then it's ready when I need it.
I have also used it to clean my hood range and it's great on the grease buildup.
Written by a customer while visiting Dupray
Customer Rating
5 out of 5
5
Our favorite gift for newlyweds
on June 18, 2025
Posted by: jwhips626
from Snoqualmie, WA
Gender:Female
Have been using this tool for 3+ years and it’s an absolute favorite of mine! We have purchased them for our friends as they get married too haha It’s wonderful to clean our house without any chemicals. There is hardly a surface in my house that I haven’t cleaner using our Dupray! Including the grill.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
5 out of 5
5
Quality, Deep Cleaner and Sanitizer
on June 16, 2025
Posted by: Anonymous
from Halifax, PA
Gender:Male
I knew I wanted a steam cleaner that did it all, after doing extensive research I found the right one. The Dupray Neat steamer has been able to stand up and exceed the cleaning I have put it through! From using the powerful wand to the triangle brush and the floor/wall cleaner, this steamer has been amazing. Who knew that the 40 oz of distilled water that you put in could last so long and do so much. Thank you for making a quality product.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
5 out of 5
5
Powerful cleansing action.
on May 25, 2025
Posted by: Bob27
I bought this several years ago and I still love it!
Written by a customer while visiting Dupray
Customer Rating
5 out of 5
5
Great investment
on May 16, 2025
Posted by: Jwicksf
from San Francisco, CA
Gender:Male
I purchased this steamer and it is user friendly and I am thrilled with the results of this investment.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
5 out of 5
5
Positive experience with customer service
on May 14, 2025
Posted by: Jess
Love my steam cleaner. It's been a game-changer for my cleaning routine. I did experience some issues with the screw cap, but Dupray's customer service was quick to respond and help me resolve my issue! I'm very happy with my experience.
Written by a customer while visiting Dupray
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