I bought the Neat steam cleaner about 3 years ago. The kettle works great but all of the accessories are failing one after the other. The attachment to clean windows broke at first use, the small brushe's hair bend at first use, the pads for floor cleaning shrunk and are now too small. Lastly, the handle pieces are falling apart making the steam cleaner unusable. I started off really satisfied but I am now soo disapointed. This is not an everyday machine and I feel that the super cheap accessories don't match the kettle quality. I will be looking to buy another brand!
I used the Neat steamer sine 2020 and it's been very helpful in my cleaning routine. It really takes up the tough stains and I feel the floor is cleaned AND sanitized thanks to the hot steam. I would say it takes 5-10 min to heat up the water before you can use it, so I like to start it up before I vacuum and then it's ready when I need it.
I have also used it to clean my hood range and it's great on the grease buildup.
Have been using this tool for 3+ years and it’s an absolute favorite of mine! We have purchased them for our friends as they get married too haha It’s wonderful to clean our house without any chemicals. There is hardly a surface in my house that I haven’t cleaner using our Dupray! Including the grill.
I knew I wanted a steam cleaner that did it all, after doing extensive research I found the right one. The Dupray Neat steamer has been able to stand up and exceed the cleaning I have put it through! From using the powerful wand to the triangle brush and the floor/wall cleaner, this steamer has been amazing. Who knew that the 40 oz of distilled water that you put in could last so long and do so much. Thank you for making a quality product.
Love my steam cleaner. It's been a game-changer for my cleaning routine. I did experience some issues with the screw cap, but Dupray's customer service was quick to respond and help me resolve my issue! I'm very happy with my experience.