Customer reviews from Dupray
Dupray - Neat Steam Cleaner for Floors, Tile, Grout, and Home Surfaces - White
Average customer rating
4.5
(239 Reviews)
Rating breakdown 239 reviews
5 Stars
185
4 Stars
25
3 Stars
8
2 Stars
9
1 Star
12
89%of customers recommend this product.
(
127 out of
143)
Customer Reviews for Dupray - Neat Steam Cleaner for Floors, Tile, Grout, and Home Surfaces - White
Customer Rating
3
Trigger failed, not sure how to break down and fix
on February 19, 2026
Posted by: Zurial
Trigger failed and does not work. Not sure how get it fuxed
Response from DuprayBy Dupray, March 25, 2026
Thank you for your feedback! This definitely isn’t the experience we want for our customers. We recommend reaching out to our customer support team so they can assist you with troubleshooting or provide the appropriate solution.
You can contact us at support@dupray.com or 800 881 8482 (Mo-Fri 7AM- 6PM EST)
Our team will be happy to help get this resolved for you as quickly as possible.
You can contact us at support@dupray.com or 800 881 8482 (Mo-Fri 7AM- 6PM EST)
Our team will be happy to help get this resolved for you as quickly as possible.
Written by a customer while visiting Dupray
Customer Rating
5
Perfect steam cleaner
on February 16, 2026
Posted by: Ryan
from Harrisburg, PA
Gender:Male
This steam cleaner is awesome. It works better than the dedicated steam mop we purchased from another brand. We especially love how we can clean our kitchen and bathroom cabinets with the attachments. Another thing we love is how long the tube is, allowing us flexibility to steam clean without needing to constantly unplug/plug the cleaner in.
Response from DuprayBy Dupray, March 25, 2026
Thank you so much for your great feedback and support!
We’re really happy to hear that you’re enjoying the performance of your steam cleaner and making good use of the attachments around your home. Our machines are designed to be versatile and effective across a wide range of cleaning tasks, so it’s great to know that flexibility is making a difference for you.
#happycleaning!
We’re really happy to hear that you’re enjoying the performance of your steam cleaner and making good use of the attachments around your home. Our machines are designed to be versatile and effective across a wide range of cleaning tasks, so it’s great to know that flexibility is making a difference for you.
#happycleaning!
Written by a customer while visiting Dupray
Customer Rating
1
Waste of money
on January 6, 2026
Posted by: Shelley1962
from Findlay Ohio
Gender:Female
I am not impressed with the dupray meat stream cleaner. I tried it on my air fryer/ oven. It took absolutely nothing off of it. So I tried it on the great glass doors and it did absolutely nothing again. I was so excited to use this and now I'm full of disappointment. If i could have treated this a zero I would have but I have it a1. All I did was waste my money. I would not recommend this product for anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting Dupray
Customer Rating
5
Great results
on January 3, 2026
Posted by: DMG
Gender:Male
I brought this for myself for Xmas to make life easier for myself and my cleaner 🧽 and it's brilliant she ended up showing me how much she appreciated it 😉
I would recommend this to a friend!
Response from DuprayBy Dupray, March 25, 2026
Thank you so much for your lovely review!
What a great gift idea! We’re happy to hear it’s made things easier for both you and your cleaner. It’s always great when a product can make day-to-day tasks more efficient and enjoyable.
It’s important to treat yourself sometimes, and we’re glad your choice has made a positive difference!
#happycleaning
What a great gift idea! We’re happy to hear it’s made things easier for both you and your cleaner. It’s always great when a product can make day-to-day tasks more efficient and enjoyable.
It’s important to treat yourself sometimes, and we’re glad your choice has made a positive difference!
#happycleaning
Written by a customer while visiting Dupray
Customer Rating
1
Wouldn't buy again
on January 3, 2026
Posted by: Sass70
Gender:Female
Bought just over 2 years ago and it's defunct, out of warranty and only fit for dumping. Very disappointing
No, I would not recommend this to a friend.
Written by a customer while visiting Dupray
Customer Rating
5
Dupray steam cleaner
on December 16, 2025
Posted by: Veer
I brought it 3 months ago literally it changed my my life now i clean walls, middle of the tiles and sofa with this and also washroom also its so so good.😊
Written by a customer while visiting Dupray
Customer Rating
5
Super Great Company and Product!
on November 20, 2025
Posted by: cdodick
Gender:Female
I LOVE this company! And this product.
The Dupray steamer really shifted the way I clean my house and I know I have a much cleaner home because of it.
When I accidentally left it on all night and it leaked, they honored the warranty and sent me a new machine. Not too many companies in this day and age that have such integrity. It was my error that caused the disfunction. The tune around was super fast and Tayah was THE BEST person to work with.
I will be purchasing these steamers as weeding gifts, for sure.
The Dupray steamer really shifted the way I clean my house and I know I have a much cleaner home because of it.
When I accidentally left it on all night and it leaked, they honored the warranty and sent me a new machine. Not too many companies in this day and age that have such integrity. It was my error that caused the disfunction. The tune around was super fast and Tayah was THE BEST person to work with.
I will be purchasing these steamers as weeding gifts, for sure.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
5
Wonderful on tile!
on November 14, 2025
Posted by: Gatorpz
from Arizona
Gender:Female
I purchased this about 3 years ago to clean smoke stains off of walls and cabinetry. Worked amazingly well! I now use it on my white tile floors (3 dogs in the house) and bathrooms. This is the 4th product I’ve tried on our floors and the only one that actually cleans them!
I would recommend this to a friend!
Written by a customer while visiting Dupray