Customer reviews from Dupray
Dupray - Neat Steam Cleaner for Floors, Tile, Grout, and Home Surfaces - White
Average customer rating
4.6
(229 Reviews)
Rating breakdown 229 reviews
5 Stars
179
4 Stars
25
3 Stars
7
2 Stars
8
1 Star
10
89%of customers recommend this product.
(
123 out of
138)
Customer Reviews for Dupray - Neat Steam Cleaner for Floors, Tile, Grout, and Home Surfaces - White
Customer Rating
4
Very good after-sales service and the product conforms to its description, easy to use.
on November 13, 2019
Posted by: CELIA TSAI
from FR
I bought this device in Nov 2019, the machine broke down in February 2020. The after-sales service replaced it for me without difficulty. The new machine works well. The water heats up quickly in about 10 minutes. On the other hand, it is necessary to remember to descale it often. otherwise, the steam could be blocked in the pipe. I had called recently for technical advice on this subject, I was very well received on the phone and the after-sales service is very friendly and very efficient. I'm happy with the product, I'm currently using it every day to disinfect my clothes when I get home (Covid19 situation). I have recommended this device to my neighbors as well.
Written by a customer while visiting Dupray
Customer Rating
5
9 months and still in LOVE with this steamer
on September 16, 2019
Posted by: Kim Tessier
from CA
I bought this steamer 9 months ago and it was love at first use. This little wonders has paid for itself over and over again!! It has saved me from replacing carpet in 2 rooms. I also love the attachment for cleaning grout. We have a lot of tile in out house which I thought had all dark brown grout. WRONG!!! I have worked my way from room to room cleaning all the grout lines and I just can't believe the difference. I have hand scrub the grout several time and thought I had done a great job at f cleaning it. WRONG AGAIN!!! This machine was is a little power house and easy to use. It also make removing soap scum from glass shower doors a tubs a breeze. I have recommended this item to a friend and she is just as much in love with it as I am. I wish the site allowed me to put load the before and after pictures. Thank you Dupray for the creation of this easy to use power house.
Written by a customer while visiting Dupray
Customer Rating
5
Compact and efficient steam cleaner
on May 2, 2019
Posted by: Anonymous
from FR
Very satisfied with my purchase. I have been using steam cleaners for several years and I find that it is one of the best on the market in terms of value for money . It is compact, powerful and very handy with its handle. Only downside: no gauge to check the amount of water in the tank but I fill it completely each time. Sufficient autonomy for regular cleaning of a villa. Too early to check its solidity over time but the after-sales service is very efficient despite the distance (more efficient than some companies in France) I highly recommend.
Written by a customer while visiting Dupray
Customer Rating
4
solid and efficient
on January 9, 2019
Posted by: christophe boury
from FR
Use for 1 year, once a week, 100m2 of tiles. Happy with my purchase. The device is very simple, compact, light, the plastics are of good quality and robust. The accessories are good and solid too. It heats up in 5-10min and holds up pretty well with continuous use. What I can criticize is the fact that it is complicated to eliminate the remaining water in the tank after use. Unrolling and rolling up the electrical power cable is not very practical but it only takes 30 seconds anyway. The head does not orient itself vertically which somewhat limits cleaning (under a sofa for example) since you have to try to keep the head as parallel as possible to the ground. That said, it seems that competing devices, which have a vertical joint, break precisely at this joint... Despite these few small flaws, I would buy this model again without asking myself any questions.
Written by a customer while visiting Dupray
Customer Rating
5
top
on November 14, 2018
Posted by: Anonymous
from FR
Very practical and compact cleaner Used against bedbugs it is a little early to say if it is effective! Otherwise I also use it for cleaning the house otherwise Ras I am very happy with my purchase I recommend it.
Written by a customer while visiting Dupray