Customer reviews from Dupray
Dupray - Neat Steam Cleaner for Floors, Tile, Grout, and Home Surfaces - White
Average customer rating
4.6
(229 Reviews)
Rating breakdown 229 reviews
5 Stars
179
4 Stars
25
3 Stars
7
2 Stars
8
1 Star
10
89%of customers recommend this product.
(
123 out of
138)
Customer Reviews for Dupray - Neat Steam Cleaner for Floors, Tile, Grout, and Home Surfaces - White
Customer Rating
5
Wow! Its fabulous
on April 6, 2021
Posted by: Anonymous
from UK
Im absolutely shattered, since my NEAT arrived yesterday (within 3 days of ordering) I havent stopped steam cleaning everything within sight. I have done windows, kitchen sink, kitchen cupboard doors, pvc frames, windows, glass doors, skirting boards, kitchen tiles, grout, painted walls, karndean flooring, radiators etc etc.. Its absolutely fantastic. You still have to put a lot of effort in yourself but the NEAT generates all the steam power and cleaning ability , to bring everything up looking fresh as a daisy. The attachments are easy to put on and off and only takes seconds. Was quite an investment for me but I am very pleased with it. I spoke to Anthiny initially on live chat and then by telephone and he answered all my queries, very polite and professional service. 10 out of 10.
Written by a customer while visiting Dupray
Customer Rating
5
Great service
on January 14, 2021
Posted by: Anonymous
from UK
I had to contact company as my steamer stopped giving out steam, the service that I received was brilliant, I ended up getting my steamer replaced. Great company, would definitely recommend.
Written by a customer while visiting Dupray
Customer Rating
5
Cleaning is fun now! Seen on Clean Freak & Germaphobe YouTube channel
on December 22, 2020
Posted by: Judith DAngelo
from US
I am astounded by this steam cleaner. I got it the other day and have cleaned EVERYTHING in my kitchen and I'm starting on my bathroom today. Easy to fill, set up and use, this will pay for itself over and over. The main reason I got the Neat is the lifetime boiler warranty. I haven't been this pleased with a purchase in a long time or this excited to clean EVER!.
Written by a customer while visiting Dupray
Customer Rating
5
Cleaning is now a pleasure, not a chore!
on October 10, 2020
Posted by: Anonymous
from UK
I've steamed a matress, windows, bathroom and kitchen floors, cooker hob and now planning to do the fridge. Really pleased with this, like the attachments which mean so many things can be steam cleaned, the unit is easy to store in a small area and I just put all the accessories in a canvas bag next to it for easy access. I wish it came with a few more pads and cloths but these are easy to wash or alternatives bought from the supermarket to add to the collection. I now spend less time cleaning, my windows sparkle and my floors shine! Very fast delivery once ordered, but the company need to look at the delivery company they use as my unit was left on the doorstep when I was inside the house - nobody signed for it and no acknowledgment, no knock at the door.
Written by a customer while visiting Dupray
Customer Rating
5
Didin't know how much I loved this cleaner until today
on October 8, 2020
Posted by: Anonymous
from US
I ordered the Neat steam cleaner last year. I really liked how quickly it came. I really liked all the accessories. I really really liked how it transformed hard-to-clean areas in my home. I did not, however, know how much I loved this until today when I noticed a little leak coming out the bottom. I logged onto the chat help on this website and had the ENTIRE problem resolved in under an hour. By which I mean I had trouble-shot with the profoundly helpful, competent and cheerful Michel D (with an assist from Carlos), Michel was able to see my warranty, find my phone number, consult with technicians, call me in person and send me all the packing labels I needed to return the project IN LESS THAN ONE HOUR with zero seconds spent on hold. Sure, in a perfect world nothing would ever, ever break, or fall apart, or go wrong. In the current reality we inhabit stuff is always succumbing to gravity or inertia. The best any reputable company can do is offer customer service but so few of them do. This company made what could have been a minor disaster for me into an easy chore that got crossed off the to-do list in record time. Buy it! you won't regret it!
Written by a customer while visiting Dupray
Customer Rating
5
Wouldn't be without my Neat steam cleaner
on September 7, 2020
Posted by: Anonymous
from UK
Fabulous and powerful steam cleaner. Handles heavy duty cleaning like a breeze. Sturdy and compact, I won't use any other brand now that I've found Duprey Excellent value for money and what you get in the box. They accessories and machine are of very good quality
Written by a customer while visiting Dupray
Customer Rating
5
Great Product, very happy!
on July 31, 2020
Posted by: Anonymous
from US
I called customer service before purchasing to experience their response. Excellent customer service before purchase closed the deal. This is a well build product that should last for years. The price is very reasonable and the product is well made and engineered. Don't hesitate, you'll be glad you did!
Written by a customer while visiting Dupray
Customer Rating
5
Great Compact Steam Cleaner
on July 24, 2020
Posted by: Zubin Morar
from UK
My first steam cleaner that I use multiple times a week. It takes a bit of getting used to but have used its the various attachments for floors and fabric. It heats up quick as advertised and the tank size is big enough for my use. I love the range or attachments and cloths supplied, makes the cleaner very versatile. Only slight irritation is cable length, could be longer. On the whole very pleased.
Written by a customer while visiting Dupray