Customer reviews from Dupray
Dupray - Neat Steam Cleaner for Floors, Tile, Grout, and Home Surfaces - White
Average customer rating
4.5
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
178
4 Stars
25
3 Stars
7
2 Stars
8
1 Star
10
89%of customers recommend this product.
(
122 out of
137)
Customer Reviews for Dupray - Neat Steam Cleaner for Floors, Tile, Grout, and Home Surfaces - White
Customer Rating
5
Great Product, very happy!
on July 31, 2020
Posted by: Anonymous
from US
I called customer service before purchasing to experience their response. Excellent customer service before purchase closed the deal. This is a well build product that should last for years. The price is very reasonable and the product is well made and engineered. Don't hesitate, you'll be glad you did!
Written by a customer while visiting Dupray
Customer Rating
5
Effective beyond my expectations
on September 27, 2021
Posted by: Ted G.
from US
Read the instructions before using as there may be some aspects of the device that an inexperienced user (like myself) are worth noting. Most notably, when refilling the water tank keep the steam release trigger pressed open to release the tank's pressure, or the built-up pressure in the tank will substantially impede the refilling of the tank. The result can be underfilling the tank. Also note that if the tank needs refilling, turn off the power and let it cool 20-30 minutes. When you first turn on the steamer when the indicator light turns green, your initial discharge will likely have some hot water in it. But in less than a minute you get steam only as the conduit heats up. This machine has cleaned previously uncleanable tile floors and has 99% eradicated my bedbug problem. I am optimistic that repeated treatments will get the last 1%. Finally something that kills their eggs. An excellent purchase.
Written by a customer while visiting Dupray
Customer Rating
5
Great Compact Steam Cleaner
on July 24, 2020
Posted by: Zubin Morar
from UK
My first steam cleaner that I use multiple times a week. It takes a bit of getting used to but have used its the various attachments for floors and fabric. It heats up quick as advertised and the tank size is big enough for my use. I love the range or attachments and cloths supplied, makes the cleaner very versatile. Only slight irritation is cable length, could be longer. On the whole very pleased.
Written by a customer while visiting Dupray
Customer Rating
5
Saved my life giving me time to eradicate an unknown pest while I searched for help.
on January 7, 2023
Posted by: Charles Solak
from US
What more can I say than saved my life. Shipping was a few days. The pest is still unknown. I am writing all notes if this pest gets into the wild. One of the best quality anything I’ve ever purchased.
Written by a customer while visiting Dupray
Customer Rating
5
Amazing steam cleaner
on November 21, 2022
Posted by: Andrew
from CA
I steam cleaned 24 feet of floor-to-ceiling blinds with the NEAT steam cleaner. They hadn't been cleaned in a dozen years, because regular cleaners just pushed the dirt around so I gave up. Now they look new. It would have cost more to have it done, and now I have a steam cleaner that can tackle other parts of the home that need attention.
Written by a customer while visiting Dupray
Customer Rating
5
Impressed!
on March 10, 2023
Posted by: JoAnn Clark
from US
I bought it mainly to clean my showers and to alleviate a lot of scrubbing since I have issues with my hands. I'm impressed! I was mostly impressed using it on my friends shower after spraying it with a mixture of water/vinegar/dish soap and letting that sit for 20 minutes. After I used my Dupray, the soap scum came off fairly easy. I was amazed because I have tried scrubbing with other products to no avail. I am excited to see what else I will use this for! I highly recommend this steam cleaner!
Written by a customer while visiting Dupray
Customer Rating
5
So happy with my steamer and the customer service!
on March 13, 2022
Posted by: Bridget Welsh
from US
I use my steamer at least once per week to clean up the mudroom floor where my 3 dogs trek in and out all day. We've had our steamer a little over a year, and sadly, the lance broke. A quick call to customer service is all that is needed to get another one sent out right away! My floors and surfaces are super clean thanks to our NEAT Steamer!
Written by a customer while visiting Dupray
Customer Rating
5
Exceptional Steam Cleaner - A Game Changer for Deep Cleaning!
on April 13, 2023
Posted by: Anonymous
from US
As someone who takes cleanliness seriously, I was on the lookout for a powerful and efficient steam cleaner, and this product delivered in every way possible. First and foremost, the cleaning performance is outstanding. The steam produced by this cleaner is incredibly hot and penetrates deep into the surface, effectively eliminating dirt, grime, and even tough stains. I have used it on various surfaces including tiled floors, and it has consistently provided exceptional results. It effortlessly lifted years of built-up dirt and left everything looking sparkling clean.
Written by a customer while visiting Dupray