Customer reviews from Dupray
Dupray - Neat Steam Cleaner for Floors, Tile, Grout, and Home Surfaces - White
Average customer rating
4.5
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
178
4 Stars
25
3 Stars
7
2 Stars
8
1 Star
10
89%of customers recommend this product.
(
122 out of
137)
Customer Reviews for Dupray - Neat Steam Cleaner for Floors, Tile, Grout, and Home Surfaces - White
Customer Rating
5
One Step Deep Cleaning
on June 14, 2020
Posted by: Anonymous
from US
I bought this product as my third step floor cleaning process, as I launched a non-toxic cleaning business. This has become my most utilized tool in my own home and those I service. It is the ultimate cleaning tool for any home; I no longer need a 3-step floor cleaning process as this steamer can do it all. With a simple showing of what this tool can do my friends & family have began to buy this steamer with no hesitation as its a great product. My favorite things to clean are dirty grout and tiles + the bathroom has become a breeze. It has high heat, even steam and is compact; everything I could hope for in a steamer. Dupray has excellent customer service, if you need any help or issues they will go above and beyond to help. I highly recommend this tool and company.
Written by a customer while visiting Dupray
Customer Rating
5
Amazing Product and outstanding customer service 10 stars rating :)
on September 24, 2021
Posted by: Philippe-Emmanuel Faure
from CA
I had tried another brand in the past and it is nothing comparable to this one! It is impressive! Light, robust and very powerful. I even started to enjoy cleaning the house, especially the bathroom! I'm glad I don't use toxic and abrasive products to remove mold stains from the shower joints anymore! Also, I had to call customer service with a question and WOW! OUTSTANDING service. Thank you, Maria!
Written by a customer while visiting Dupray
Customer Rating
5
Well, what can I say?
on November 27, 2019
Posted by: Anonymous
from UK
What an excellent little machine this is. I have had 3 steam cleaners (one combination mop and one cylinder) and this one knocks the others out of the park. It’s sturdy, the brushes, etc are fit for purpose and the steam output is first rate. So far, I’ve used it on tiles, shower room grout, carpet, glass and greasy stuff in the kitchen and I can’t fault the results. The sheer build quality is great and it feels like it will last a long time. It makes cleaning a pleasure ... almost (I’m not a complete masochist!). If I had to come up with one gripe it would be this - at this price there ought to be a storage bag for the brushes , cloths, etc (the lance components are easy to stand up in a cupboard with the main tank). But overall? Good job, Dupray. One very satisfied customer. x
Written by a customer while visiting Dupray
Customer Rating
5
Cleaning is now a pleasure, not a chore!
on October 10, 2020
Posted by: Anonymous
from UK
I've steamed a matress, windows, bathroom and kitchen floors, cooker hob and now planning to do the fridge. Really pleased with this, like the attachments which mean so many things can be steam cleaned, the unit is easy to store in a small area and I just put all the accessories in a canvas bag next to it for easy access. I wish it came with a few more pads and cloths but these are easy to wash or alternatives bought from the supermarket to add to the collection. I now spend less time cleaning, my windows sparkle and my floors shine! Very fast delivery once ordered, but the company need to look at the delivery company they use as my unit was left on the doorstep when I was inside the house - nobody signed for it and no acknowledgment, no knock at the door.
Written by a customer while visiting Dupray
Customer Rating
4
Good if you use occasionally
on May 19, 2020
Posted by: Preeti Basra
from UK
After reading many reviews about the NEAT i decided to buy it. Owning a small cleaning company i needed something lightweight but powerful. The compact design and accessories it comes with are great for all over the house use. I found that this steamer compared to others i have takes sometime to heat up,also i found it wasnt as powerful when steaming floors, i had to stop a few times as i could sense it needed to generate more steam. Steaming the oven, shower doors and windows however were fine as i wasnt constantly using the steam so enough steam was being produced inbetween blasts. The overall quality of the accessories is very good however the nylon and brass brushes were falling off during use as there is no lock mechanism to keep them in place whilst cleaning. Having to wait 20 mins inbetween refills was slightly irritating especially when your in the flow of cleaning. Another moan is that there is no indicator of when the water is running low. Overall i am happy with my purchase but maybe i noticed these small things as i own other steamers alongside this one. Would recommend purchasing for occasional use.
Written by a customer while visiting Dupray
Customer Rating
5
Wouldn't be without my Neat steam cleaner
on September 7, 2020
Posted by: Anonymous
from UK
Fabulous and powerful steam cleaner. Handles heavy duty cleaning like a breeze. Sturdy and compact, I won't use any other brand now that I've found Duprey Excellent value for money and what you get in the box. They accessories and machine are of very good quality
Written by a customer while visiting Dupray
Customer Rating
5
9 months and still in LOVE with this steamer
on September 16, 2019
Posted by: Kim Tessier
from CA
I bought this steamer 9 months ago and it was love at first use. This little wonders has paid for itself over and over again!! It has saved me from replacing carpet in 2 rooms. I also love the attachment for cleaning grout. We have a lot of tile in out house which I thought had all dark brown grout. WRONG!!! I have worked my way from room to room cleaning all the grout lines and I just can't believe the difference. I have hand scrub the grout several time and thought I had done a great job at f cleaning it. WRONG AGAIN!!! This machine was is a little power house and easy to use. It also make removing soap scum from glass shower doors a tubs a breeze. I have recommended this item to a friend and she is just as much in love with it as I am. I wish the site allowed me to put load the before and after pictures. Thank you Dupray for the creation of this easy to use power house.
Written by a customer while visiting Dupray
Customer Rating
5
Great product
on May 28, 2020
Posted by: Anonymous
from US
I love my neat steam cleaner . It makes a ton of dry steam , it cleans grout , the fridge , glass the stove . I've even cleaned my fabric furniture with it . It has helped me peel paint off concrete floor that I couldn't scrape off until I hit it with steam. The tank holds alot of water and I haven't had to stop what I was doing to refill yet .
Written by a customer while visiting Dupray