Customer reviews from Dupray
Dupray - Neat Steam Cleaner for Floors, Tile, Grout, and Home Surfaces - White
Average customer rating
4.5
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
178
4 Stars
25
3 Stars
7
2 Stars
8
1 Star
10
89%of customers recommend this product.
(
122 out of
137)
Customer Reviews for Dupray - Neat Steam Cleaner for Floors, Tile, Grout, and Home Surfaces - White
Customer Rating
5
Great Product! did TOTALLY the job!
on August 4, 2021
Posted by: Anonymous
from CA
this little machine saves lots of time and no doubt about it DOES A GREAT JOB! - and also would like to add - had a few questions - spoke with Nilan from Dupray customer service and gave me all the answers i needed - a real expert! Thank you Nilan! - a super great product and great service! i highly recommend this product
Written by a customer while visiting Dupray
Customer Rating
5
Excelent steam Mop
on December 10, 2021
Posted by: Anonymous
from US
We have been using different brands steam mops for more than 10 years. We have used the Dupray steam cleaner for the last y wo years. We can assure it is the best on the market. The other steam mops never exhibited the high quality we have found on the NEAT steam Cleaner. We are witnesses not only of the great presentation, the durability of the exterior materials, the easy use and maintenance but also the great appearance of our marble and ceramic floors . It is a great equipment for cleaning and disinfecting floors and other kitchen and bathroom surfaces. Their support and customer service is excellent. We had a great experience with Nolan D. From the Customer service Team. For all of these we recommend the Neat Steam Cleaner as a great aid for your home cleaning, maintenance and higiene.
Written by a customer while visiting Dupray
Customer Rating
4
Bought 2
on May 19, 2020
Posted by: Anonymous
from UK
told my sibling to purchase this product , because we needed a chemical free way of cleaning the family house. I bought another one, after I moved into my own home. I have told all my friends and my flatmates to buy this steam machine, they have seen how it works and said they were impressed as to how strong and how durable the machine truly is. Dupray do not play games when you need a replacement or have missing accessories. The only negative is that there should be a light to indicate when the water tank is actually full, it's very hard to determine if the water is full, sometimes you have to clean the boiler using a vinegar product as advised in the instructions manual, every 20 hours of usage. Also, it does take a few minutes to heat up, but, that's excused when you have to move your things around in the house, or run an errand. the boiler is not heavy, when carrying it, and it's lightweight. The actual hoses are made from good quality , but sometimes the pipe tangles so you have to make sure it's all straight. Extension lead is very good length for moving . 2 year warranty and lifetime on boiler. Put your trust with Dupray. ALSO, You can wash the microfibre clothes, they honestly give a generous amount of attachments, in my opinion, as opposed to other companies. leaking or burst of water coming out from the end. overflowing happens sometimes, makes me think that I did something wrong, I always use a kettle and measure accurately, but still overflows.
Written by a customer while visiting Dupray
Customer Rating
4
Initial Thoughts
on August 25, 2021
Posted by: Anonymous
from US
I hadn't heard of steam cleaning or Dupray before I saw a store carry the Home one. Pros: It's compact, powerful, priced well, shipping is fast, accessories. Cord stores neatly underneath. I've used it to clean almost everything in my apartment and it's done a great job for about 99% of things. I shared the link to this with friends. Cons: The hose is long without a proper way to store it, I'm still trying to figure out the best way, maybe on a hanger in a closet? Same with the accessories, but those are easier, a small reusable grocery bag. The cord stores underneath the unit, which is tidy but annoying loading and unloading it for use. Fill tank: You have to guess while filling it up, and while using it how close to running out you are. There's no fill indicator. You're also not able to fill while using, but the entry level product from another German company has that option, and I was wondering if it's worth returning this one and getting that one since they're almost at the same price point. For now, I'm loving the NEAT, so I'm keeping it. Things I've used it on: Windows, window sills, blinds, bathrooms, mirrors, oven, microwave, mattresses, spots on carpet, stuffed animals and clothes. I'm pretty obsessed with using it. If I could, I'd spring for the top of the line because it's such a fantastic way to clean. Aside from occasional spluttering, I'm pretty happy with this product and completely recommend it for the price point.
Written by a customer while visiting Dupray
Customer Rating
5
Cleaning is fun now! Seen on Clean Freak & Germaphobe YouTube channel
on December 22, 2020
Posted by: Judith DAngelo
from US
I am astounded by this steam cleaner. I got it the other day and have cleaned EVERYTHING in my kitchen and I'm starting on my bathroom today. Easy to fill, set up and use, this will pay for itself over and over. The main reason I got the Neat is the lifetime boiler warranty. I haven't been this pleased with a purchase in a long time or this excited to clean EVER!.
Written by a customer while visiting Dupray
Customer Rating
5
Love this
on March 6, 2020
Posted by: Anonymous
from US
I really like the Neat steam cleaner. I have hardwoods and procelain tile that come out wonderfully. I also just used the steam cleaner in my fibergalss shower and I was really impressed. I highly recommend the Neat steam cleaner.
Written by a customer while visiting Dupray
Customer Rating
5
SUPER!
on June 13, 2020
Posted by: Anonymous
from UK
I'm very pleased with my little 'steam box' it's so good and such a great help for me. I run a home boarding for dogs business so my kitchen and snug can get very dirty. I leave the steam on full then go back over the floor with a clean cloth and use the steam on and off. I do this because the steam on full all the time leaves the floor very wet. I can't manage the window cleaner it sadly makes the windows too wet but all in all it really is a great little machine
Written by a customer while visiting Dupray
Customer Rating
5
top
on November 14, 2018
Posted by: Anonymous
from FR
Very practical and compact cleaner Used against bedbugs it is a little early to say if it is effective! Otherwise I also use it for cleaning the house otherwise Ras I am very happy with my purchase I recommend it.
Written by a customer while visiting Dupray