Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Case for Samsung Galaxy J7 (2017) - Black
Average customer rating
4.1
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
49
4 Stars
18
3 Stars
10
2 Stars
3
1 Star
9
82%of customers recommend this product.
(
66 out of
80)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Case for Samsung Galaxy J7 (2017) - Black
Posted by: Catrn
Verified Purchase:Yes
It provides protection against dropping and screen breakage. A product that does what it is supposed to at a reasonable price. The only downside is that it didn't come in many colors.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mrs Duncan
Verified Purchase:Yes
I received my case a week ago. I didn't realize it was apart of two pieces. I am going to purchase the face protector soon. But so far i like it. It seems s sturdy.
I have an otterbox for another phone and the case might be a bit old, but the phone inside looks brand new. It does a good job protecting.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lala
Verified Purchase:Yes
I have the Samsung Galaxy J7 Prime. It is quite difficult to find a case for this phone period. I was recommended this one. I like it other than the buttons for volume and turning your phone off aren't quite right .
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 9, 2017
Dear Lala,
Glad to hear that you're enjoying the Galaxy J7 Prime Symmetry case, but it is odd that your side buttons are feeling a little hindered. We apologize that this is going on, and we hope we can help with some alignment tips and tricks! Just ring up our wonderful support team at 1-855-688-7269 and they'll be glad to get to the bottom of this!
Sincerely,
OtterBox Customer Service Team
Glad to hear that you're enjoying the Galaxy J7 Prime Symmetry case, but it is odd that your side buttons are feeling a little hindered. We apologize that this is going on, and we hope we can help with some alignment tips and tricks! Just ring up our wonderful support team at 1-855-688-7269 and they'll be glad to get to the bottom of this!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Curt T
Verified Purchase:Yes
I had an iphone 3GS for 6 years, and everyone made fun of me... because it was old. That is what you get when you buy otterbox.. an unbreakable phone that lasts too long. I love it for that, I'm too lazy to buy a new phone every year and these cases are the best.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LinGoat
Verified Purchase:Yes
Great product. Phone fits like a glove. Screen protector is excellent.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Philly_Fail
Verified Purchase:Yes
I bought this for my galaxy j7 Prime to help prevent screen cracks and soften blow from a fall, i got exactly what i wanted!
Written by a customer while visiting otterbox.com
Posted by: Dorothy
Verified Purchase:Yes
Great product fit my phone has excellent fill. Customer service fantastic very happy thank you dorothy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: annie
Verified Purchase:Yes
first case I bought was described as a fit, turned out it did not fit. same description on line, but different model name, not mentioned.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com