Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Case for Samsung Galaxy J7 (2017) - Black
Average customer rating
4.1
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
49
4 Stars
18
3 Stars
10
2 Stars
3
1 Star
9
82%of customers recommend this product.
(
66 out of
80)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Case for Samsung Galaxy J7 (2017) - Black
Posted by: Anhur
Verified Purchase:Yes
With the otterbox case i feel the urge to hurl my phone against a number of surfaces and objects knowing it will be unscathed upon retrieval.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Melodee
Verified Purchase:Yes
I bought this cause i am a clutz. I have already dropped my phone twice with no damage to the phone. I just wish there had been more choices. I wanted a pink, but all pink or especially all purple. Please get more girlie colors.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mick4849
Verified Purchase:Yes
I ordered the case and the delivery was fast. Thats the best thing about the order.
Other wise the case is clearly made for several different models of phones, and the fit is generic . the camera opening in no way fits my phone and you have to have the hand strength of a giant to use the side buttons, because the buttons on the case barely line up with the phone buttons. AND getting the case on the phone was so difficult I was afraid that I was going to crack the phone
Dont buy this case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 2, 2017
Hi Mick,
We are sorry that this Symmetry Series case is not properly fitting your Galaxy J7 (2017). This is odd as our cases are designed to fit their device seamlessly. We genuinely want to get more details so that we can get to the bottom of this unusual mystery as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to sort things out with ease!
Sincerely,
OtterBox Customer Service Team
We are sorry that this Symmetry Series case is not properly fitting your Galaxy J7 (2017). This is odd as our cases are designed to fit their device seamlessly. We genuinely want to get more details so that we can get to the bottom of this unusual mystery as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to sort things out with ease!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bren
Verified Purchase:Yes
As usual, I am very satisfied with my Otterbox. I love that the company is so charitable; therefore, I am a loyal customer. I do wonder why the Symmetry doesn't come with a clear screen protector. I have to buy it separate. I do prefer the thin sticky screen protector to that of the Defender.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Otterbox Queen
Verified Purchase:Yes
Otterbox is the only product I've purchase to protect my phones. I wouldn't dare trust any other brand. I'm little clumsy, so having the drop protection with the otterbox have been a winner for years.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Colby
Verified Purchase:Yes
I have butter fingers and this case is my saving grace. I love it. It's great know that it can drop and nothing is going to happen. The only thing I wish it could do was make my phone water resistant.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jehp
Verified Purchase:Yes
I had previous experience with Otterbox outstanding cases and the protection they give my devices. When I purchased my current Samsung, I knew I would want Otterbox protection for this phone. The case wraps around and fits snugly on my phone. I am pleased with my purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: pat99
Verified Purchase:Yes
I bought a least expensive cover and that was a mistake. My son in law found this one for and I just love it. Great purchase. Good price also.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com