Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Case for Samsung Galaxy J7 (2017) - Black
Average customer rating
4.1
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
49
4 Stars
18
3 Stars
10
2 Stars
3
1 Star
9
82%of customers recommend this product.
(
66 out of
80)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Case for Samsung Galaxy J7 (2017) - Black
Posted by: cmakin
Verified Purchase:Yes
Happy with the product. It would have been better if the screen protector came with it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Fritz
Verified Purchase:Yes
Bought this for a little extra insurance against dropping and screen scratching. Wish it cam in blue or yellow so I could find my phone in a hurry without dialing it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dawn98
Verified Purchase:Yes
This is my second OtterBox for my second smartphone. I looked for the same kind of case because the old one protected my old phone for over 4 years. The new case was nice however they are changed and do not include a screen cover which is the most important part to protect. I was very disappointed that I had to purchase two different parts to a case in order to have complete protection on my phone
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 6, 2017
Hi Dawn98,
We deeply apologize about any confusion concerning our Galaxy S7 Symmetry! Historically, our Symmetry cases have never come with a built-in screen protector, but we understand that users of our traditional Defender case would expect one. Unfortunately, at this time the only products that we make for this particular device are the Symmetry and the companion Alpha Glass screen protector. We are happy to pass along any feedback to our product design team for future consideration! In the meantime, should you have any further questions, please don't hesitate to call our expert Otters at 1-855-688-7269!
Regards,
OtterBox Customer Service Team
We deeply apologize about any confusion concerning our Galaxy S7 Symmetry! Historically, our Symmetry cases have never come with a built-in screen protector, but we understand that users of our traditional Defender case would expect one. Unfortunately, at this time the only products that we make for this particular device are the Symmetry and the companion Alpha Glass screen protector. We are happy to pass along any feedback to our product design team for future consideration! In the meantime, should you have any further questions, please don't hesitate to call our expert Otters at 1-855-688-7269!
Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
I feel so much better with my phone protected
on October 13, 2017
Posted by: Dyanna
Verified Purchase:Yes
Have been using these products for about 6 years and always come back the only one to have great people to help you with all your needs.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Beanpole1981
Verified Purchase:Yes
This is the best thing ever to be invented for a phone i love mine
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Reebox17
Verified Purchase:Yes
I love my Otterbox. I think they make the best products. I absolutely loved the Otterbox and holster I had with my previous phone, and I love this one too. The only thing I wish is that they made a holster for this case. I hate carrying a phone in my pocket. Now I am going to have to buy some sort of clip on pouch. Please make a holster for this GREAT case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bpallen
Verified Purchase:Yes
fits phone perfect and slim design would buy again
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mainer207
Verified Purchase:Yes
Always dropping my phone and I'm so glad I have this case to protect it. I live in Maine so I'm always outside and in the woods, couldn't be happier with the protection this case gives my phone. Only downfall was that it doesn't have a screen protector so I had to order one too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com