Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,455 Reviews)
Open Ratings Snapshot
Rating breakdown 12,455 reviews
5 Stars
10,899
4 Stars
1,249
3 Stars
185
2 Stars
48
1 Star
74
66%of customers recommend this product. 
(
81 out of 122
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Amazing upgrade from last device
on April 13, 2026
Posted by: Solitaryman070
[This review was collected as part of a promotion.] I’ve been putting the S26 Ultra through its paces, and it is a beast. As someone who uses their phone for games and movies a ton, the tech upgrades this year are a massive win. The refresh rate and peak brightness make HDR content look incredible, and it handles even my demanding games without breaking issues. What really ties it all together is the Galaxy AI. It integrates so seamlessly into my life, from helping me manage my schedule to optimizing performance while I’m gaming, that it feels like the phone is actually working with me. It’s rare to find a device that excels this much at high-end entertainment while making daily tasks feel effortless. This is a huge step up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great all around device.
on April 13, 2026
Posted by: Jetskikid
[This review was collected as part of a promotion.] I like the camera. It takes great pics. The screen size is perfect. The sound quality is awesome too. The AI feature is helpful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works great despite a few bugs.
on April 13, 2026
Posted by: TechJunkie69
[This review was collected as part of a promotion.] When I say that I am greatly impressed with the speed of this phone it is an understatement! This phone is blazing fast, for the most part. I do have a few apps that hang when I open them but they are few and far between and it doesn't happen every time. The privacy display is, as Darth Vader would say, "Most impressive." I'm looking forward to the updates that will come and resolve the very minor glitches that I have experienced with this great device! Galaxy AI is an added bonus and I am heavily using it!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S26
on April 13, 2026
Posted by: Pikapphokie
[This review was collected as part of a promotion.] I upgrade my Samsung phone every year when a new S model comes out. The S26 has surpassed all my previous phones with the new addition of the Galaxy AI features. This phone has so many new features.
I use my phone for social media, streaming and emails daily.
The camera is amazing. I get crystal clear photos and videos in low light situations like a concert.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is excellent, I liked it a lot, it helps me a
on April 13, 2026
Posted by: Hect208
[This review was collected as part of a promotion.] I use it daily for my work. I've used all the apps and I think they're excellent. I'm very happy with the new applications.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome camera and Ai features
on April 13, 2026
Posted by: Bhoman
[This review was collected as part of a promotion.] I use my s26 ultra for work as well as streaming and it has been a solid upgrade from my note 20 ultra I have been using since 2020. I especially like the Ai feature with pictures as it is super helpful in everyday life answering my 10 year old son's unending line of questions about random things.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on April 13, 2026
Posted by: 2026sam
[This review was collected as part of a promotion.] Im enjoy my new phone it's been fun learning new things
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product blew me away
on April 13, 2026
Posted by: SwagMaster
[This review was collected as part of a promotion.] I live a busy life, Galaxy AI has made things a lot simpler.
Between sheduling appointments kids after school activities and anything in between, Galaxy AI has made the workload feel less stressful.
The cameras are top notch. I've used a lot of Android devices and this one is by far my favorite.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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