Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,374 Reviews)
Rating breakdown 18,374 reviews
5 Stars
16,045
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Great Phone!
on November 12, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I am a busy mom, I work, and it's perfect for my everyday. Plus, the SPen is awesome too! I love the colors and the style! I would recommend it to my family, friends, and coworkers! Samsung is the only brand I would go to!
Value
5
Response from Samsung USBy R&R Team, November 12, 2026
Hi Momof3girls, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying the upgraded features of your device, and how wonderfully it helps you with your work, and needs as a mom. We have shared a link to the Samsung Support Team for your convenience. These experts can help you if you have any questions about your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Choice
on November 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the Samsung galaxy S26 Ultra because for one my wife owned the S25 Ultra and the pictures were out of this world.
Now she owns the S26 Ultra and she is so happy with it, I had to buy it!
Since my purchase I have done everything I once done on my computer. I use the phone for educational purposes that require APA formatting. I use the phone for creating flyers for our group meetings. The list goes on and on. Secondly, The picture taking is outstanding and I love the quality.
I thirdly have found it has become my choice alternative for cinema.
There is much more I can say with such positive affirmations yet you may just want to find out for yourself.
Now she owns the S26 Ultra and she is so happy with it, I had to buy it!
Since my purchase I have done everything I once done on my computer. I use the phone for educational purposes that require APA formatting. I use the phone for creating flyers for our group meetings. The list goes on and on. Secondly, The picture taking is outstanding and I love the quality.
I thirdly have found it has become my choice alternative for cinema.
There is much more I can say with such positive affirmations yet you may just want to find out for yourself.
Value
5
Response from Samsung USBy R&R Team, November 12, 2026
Hey Honster, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how happy you are with your device, and that it is such a powerhouse that you feel it has replaced your computer for many of your needs. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone that does it all.
on November 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I wanted a phone that delivers excellent performance, amazing camera quality, and an overall premium experience. So far, I've been impressed with how smooth and responsive everything feels, specially when playing games.
The display is absolutely beautiful, whether I'm watching videos, browsing social media, or playing games. The camera quality is another standout feature, capturing sharp, detailed pictures and making everyday moments look amazing.
I also appreciate how well the phone handles multitasking and everyday activities without slowing down. The battery life, large screen, and useful Galaxy features make it a great device for both entertainment and productivity.
Overall, the Galaxy S26 Ultra feels like a major upgrade and a phone I can enjoy using every day. I'm quite excited to keep exploring everything it has to offer. And, I cant wait to see what the S27 will be like when it comes out.
Value
5
Response from Samsung USBy R&R Team, November 12, 2026
Hi there BurritoGuy2077, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how amazed you are with the features and capabilities of your device, and that it has been such a powerhouse for your multi-tasking every day. We would love to hear from you again in the future if you have questions about your device, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra has an amazing battery life
on November 11, 2026
Posted by: EnjoyerOfMedia
[This review was collected as part of a promotion.] I was in need of a new phone after the battery of my old phone of 3 yrs started to drain rather quickly, I often play games watch online videos and listen to music so I needed a phone that could handle that. After doing some shopping around I chose the s26 ultra because Of its long battery life and it's amazing graphics, I'm very happy with my decision and I hope this phone can last me as long or longer.
Value
5
Response from Samsung USBy R&R Team, November 12, 2026
Hi EnjoyerOfMedia, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with your decision to upgrade to this device for the prolonged battery life. We have provided links to resources to help you fully explore your device, adjust the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great security features.
on November 11, 2026
Posted by: Pronice
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra it continues to surprise me the more I use it. Great stereo quality speakers and an awesome stylus pen. Also packed full of security features and great at streaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I was worried
on November 11, 2026
Posted by: Betterthanbefore
[This review was collected as part of a promotion.] My phones antenna went bad. I was worried that the replacement antenna would be completely different and I wouldn't know how to use my new phone. I had m nothing to worry about. This phone had most of the same features but new. The one that are different are Fort the better. Oh and I still have my pen. Lastly, I love ask there extra data and ram space.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cream color option please
on November 11, 2026
Posted by: Spiritoflion
[This review was collected as part of a promotion.] I love the phone, just wish cream color had been an option when I ordered my phone. Cream/white did not come out uphill later after I purchased my phone. They should also have it as an option when getting your phone upgraded, to have the option to change the color of your phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful devise, I chose the Galaxy
on November 11, 2026
Posted by: ProfessorGizmo
[This review was collected as part of a promotion.] I chose the Galaxy S26 ultra because I use my phone for everything. It is my computer, my streaming devise, my camera, as well as my phone. I tend to use a lot data so I wanted the flagship. I have lots of apps, so I got it with 1 TB. So far, I am pleased and with the 2 yr warranty, I should be able to stay that way.
Value
5
Written by a customer while visiting Samsung US