Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,464 Reviews)
Rating breakdown 12,464 reviews
5 Stars
10,906
4 Stars
1,249
3 Stars
185
2 Stars
49
1 Star
75
67%of customers recommend this product.
(
82 out of
123)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Overall great device
on April 11, 2026
Posted by: 1965here
[This review was collected as part of a promotion.] I was quite hesitant regarding S26 ultra, seemed like it was almost the same as S25, after using it, my thoughts have shifted. Battery is absolutely great, will easily last one day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My experience with the S26U.
on April 11, 2026
Posted by: GamerS26U
[This review was collected as part of a promotion.] I play a good bit of games on my S26U and by far compared to other phones they run smoothly. I have no problems of being on a game for hours on my phone. It doesnt over heat. The battery life while playing games is great, I can also choose setting for optimization. The cameras on the S26U are a good figure. When taking pictures in the dark even with a small amount of light they come out really bright. Over all the S26U is a great phone and there are still many more features I haven't used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on April 11, 2026
Posted by: RickyM
[This review was collected as part of a promotion.] I love this phone! The battery seems to lasts forever. The screen is very vivid and videos really jump out. The camera takes GREAT pictures. The implementation of AI really takes this phone to the next level. It helps when taking pictures or researching a product you are viewing, it just does everything in seconds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Elite Phone. Astounding Upgrades. One Drawback.
on April 11, 2026
Posted by: Jim0011
[This review was collected as part of a promotion.] First off the new Galaxy AI feature has been ASTOUNDING. From suggestions on alarms, to what pictures to share, to calendar push notifications when trying to make plans over text, among many other amazing features.
Since upgrading from S21 plus I have seen a roughly 5x improvement in battery life.
The screen and video quality when the privacy setting is turned off have been second to none. And as embarrassed as I am to admit it, I've already dropped it more than I would've hoped and not so much as a single scratch yet, very durable.
That all being said, the one drawback I've had thus far is when using the privacy display feature I get very nauseous and a headache from the eye strain. I will say while it's so a significantly lesser extent, there is some level of continuous eye strain even with privacy off and eye comfort on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very happy with the device overall my favorite
on April 11, 2026
Posted by: Dadbidtidd7725
[This review was collected as part of a promotion.] As the title states this is overall my favorite phone i have ever used and I'm very happy with the ui. My only real complaint is I would like to be able to use my facial recognition as opposed to my fingerprint for everything. Another issue I have with the device ( which mind you is somewhat manageable) is the samsung wallet quick access location it gets very confusing when using gestures if you have it set to the home screen. I personally turned it off on the home screen and left it on the lock screen but now to access it quickly I have to lock my screen or have a shortcut and I don't much care for it it would be nice if it was an option for the side panel. With these issues addressed to me personally this would to the perfect phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartphone ever! Period !
on April 11, 2026
Posted by: TilluRaj
[This review was collected as part of a promotion.] No doubt, the best smartphone ever! Galaxy AI embedded in the overall experience makes it ever better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatness phone
on April 11, 2026
Posted by: mgv091992
[This review was collected as part of a promotion.] The best android out there in forever. Samsung lover all the way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 11, 2026
Posted by: Zerocool831
[This review was collected as part of a promotion.] Galaxy AI has been a genuinely useful feature in my day-to-day use. I use my Samsung device for work, streaming, photos, and staying organized throughout the day. The phone is fast, the screen looks great, and the battery holds up well. Galaxy AI adds features that actually feel practical instead of gimmicky, especially for helping streamline everyday tasks. Overall, it has been reliable, easy to use, and packed with features that make the experience better.
Value
5
Written by a customer while visiting Samsung US