Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,401 Reviews)
Open Ratings Snapshot
Rating breakdown 18,401 reviews
5 Stars
16,070
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Fast and clear.
on May 25, 2026
Posted by: SamsungGirl
[This review was collected as part of a promotion.] Phine is very fast and picture is very good also, Love the Galaxy AI!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great phone
on May 25, 2026
Posted by: Tiger74
[This review was collected as part of a promotion.] This is my first time owning a Galaxy Ultra. So far I'm still learning how to use it's functions and features. I really enjoy the accessibility of adjusting your screen to your liking. Love the private screen feature. So far I'm satisfied with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on May 25, 2026
Posted by: Watsufun
[This review was collected as part of a promotion.] The Galaxy AI is doing a great job in the task I need. The blue color of the phone is very nice. The performance of the phone is top notch, and smooth.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone has great service no complaints, great pics.
on May 25, 2026
Posted by: Sidney
[This review was collected as part of a promotion.] Great phone AI features are great, fast service pictures are excellent quality!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has alot of great features
on May 25, 2026
Posted by: Lovephone
[This review was collected as part of a promotion.] Love this phone the new features been a fan of Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on May 25, 2026
Posted by: Fancy78
[This review was collected as part of a promotion.] I mainly got this phone for the camera but I actually use the Gemini AI a lot for travel plans and cleaning up photos. I do watch a lot of TikTok and streaming apps on it and I love the fact the battery life is so good. Definitely worth buying.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cool AI features
on May 25, 2026
Posted by: Ranjan339
[This review was collected as part of a promotion.] The Galaxy AI features are so cool! From perfect photos to a helpful writing assistant, everything is so fascinating. I think everyone should switch to Galaxy phones because they don't realize what they're missing. In fact, it even helped me write this review correctly as well!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the AI features so far.
on May 25, 2026
Posted by: Maximo420
[This review was collected as part of a promotion.] I love the AI features. Im able to have my phone order food for me based on my allergy as well as search things using a image and simply asking my phone what is this and where can I find one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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