Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,486 Reviews)
Open Ratings Snapshot
Rating breakdown 12,486 reviews
5 Stars
10,926
4 Stars
1,249
3 Stars
185
2 Stars
50
1 Star
76
65%of customers recommend this product. 
(
82 out of 126
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Love this phone.
on March 30, 2026
Posted by: Jfeebs
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra to the new S26 Ultra. Its only been three weeks but I am not disappointed. The speed and processing on this phone is flawless. The camera quality is amazing. I like that Samsung went back to a flat screen rather than the curved edge screen. I really like the new built in privacy screen feature. I'm still learning new features everyday with this phone. I enjoy the new galaxy AI call screening features. It helps with spam calls. The only thing I will say is a downfall is the loss of the Bluetooth features with the S pen. Everything else is great with this phone and I would recommend it to anyone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a unique product with the privacy screen
on March 30, 2026
Posted by: sigma1only
[This review was collected as part of a promotion.] This is a unique product with the privacy screen. No phone has a feature like this which sets it apart from others.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has been easy to transition to
on March 30, 2026
Posted by: Kendal
[This review was collected as part of a promotion.] Love how smooth and easy it is to use this device. Fast and reliable and good battery life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I would love to get something free
on March 30, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I have a A model galaxy phone o need a upgrade ASAP i love the phone and the earbuds as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for everyday use
on March 30, 2026
Posted by: IshTech
[This review was collected as part of a promotion.] I’ve been using my Samsung phone for school, work, and entertainment, and it’s been really reliable. The performance is smooth whether I’m watching videos, browsing, or handling tasks for class. Battery life easily lasts me through the day, which is important since I’m always on the go.
One feature I like is Galaxy AI. It actually makes things easier, especially when organizing notes or helping with quick searches. The camera is also solid and takes clear pictures without needing much effort.
Overall, it’s a good all-around device that fits into my daily routine without any issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just what I needed!
on March 30, 2026
Posted by: Iammebd
[This review was collected as part of a promotion.] Just what I needed! I work near wondering eyes and the screen privacy setting is exactly what I needed to keep certain information out of sight.. battery charge time is awesome for people like me that forget to charge until the last minute (while getting ready for work), usually can get to over 90 percent battery by the time I'm ready to leave. The Galaxy AI is hands down my favorite AI, I didn't think it could compare to Gemini but it holds it on... don't think about buying this one, just get it..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional phone 📱
on March 30, 2026
Posted by: Imoreira75
[This review was collected as part of a promotion.] The latest smartphone model offers an exceptional user experience. Its advanced camera system captures truly stunning photographs. Many consider it to be the finest device currently available. This device truly sets a high standard for mobile technology. It represents a significant leap forward in portable innovation.
Leveraging advanced artificial intelligence capabilities consistently enhances operational efficiency. The AI feature facilitates comprehensive research into materials and products. It also identifies innovative strategies for improving company performance. This proactive approach to business optimization ensures a competitive edge. Continuous exploration of AI-driven solutions is therefore paramount for sustained growth.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Device
on March 30, 2026
Posted by: Busyworking
[This review was collected as part of a promotion.] I ordered another brand device 1st and had so many problems I opted to go back to Samsung and ordered the s26 ultra. I love the option to utilize the pen function it works Fantastic.
As well I use Gemini Ai constantly for work on this device and it's super easy. I can easily use this for Adonis every work wise and it's lightning fast which for me is a must. I got the 1tb version which is perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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