Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,491 Reviews)
Rating breakdown 12,491 reviews
5 Stars
10,929
4 Stars
1,249
3 Stars
186
2 Stars
50
1 Star
77
65%of customers recommend this product.
(
82 out of
126)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Excellent photos
on March 21, 2026
Posted by: GadgetQueen
[This review was collected as part of a promotion.] Cameras make for fantastic photos.
The transfer takes too long, but is easily completed tirelessly.
The Galaxy AI options are endless!
The transfer takes too long, but is easily completed tirelessly.
The Galaxy AI options are endless!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Needs work
on March 21, 2026
Posted by: Jefe22
[This review was collected as part of a promotion.] Screen color is yellowish and low quality compared to my s24 ultra.
Galaxy AI Is pretty cool overall.
Galaxy AI Is pretty cool overall.
Value
3
Response from Samsung USBy R&R Team, March 22, 2026
Hi there Jefe22, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the enhanced Galaxy AI features and usage. We have provided a link to the complete manual to help you adjust the display settings. The new Privacy Display can be causing the experience you mention with the color of your device, and you can adjust this setting to disable this feature, or allow this setting to enable for specific apps or notifications to help you make use of this new feature in unique ways. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone!!!
on March 21, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Omg this is by far the best phone I've had. I had the s26 ultra as well but this one is just so much better. Camera and graffics are terrific. Just so happy with it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is Ultra fast and very durable.. Thanks again..
on March 21, 2026
Posted by: Izzy071
[This review was collected as part of a promotion.] I love using the Galaxy AI feature. It allows me to connect with my phone in a whole new level where my phone actually corresponds with me and actually know things that can help me in my hourly activities throughout my day. Like scheduling appointments hands free and researching on the web. Thanks again Samsung for such another set of wonderful devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s26 ultra
on March 21, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] I use my Samsung for personal and work information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S26 Ultra is honestly one of th
on March 21, 2026
Posted by: Matt1526
[This review was collected as part of a promotion.] The screen is big and super smooth, so watching movies, YouTube, or live sports just looks amazing. It really feels like you got a mini TV in your hand.
Gaming on it is crazy too, everything runs fast with no lag, even the heavy games. And when it comes to work or school, it makes things easy — emails, documents, multitasking, all smooth with no issues. You can have multiple apps open and it still keeps up.
The camera is on another level, so whether you’re taking pictures, recording videos, or even making content, it comes out clean every time. Battery lasts all day, and it charges quick so you’re not stuck waiting.
Overall, it’s just an all-around solid phone that can handle whatever you throw at it, whether you’re chilling watching movies or getting stuff done.
Gaming on it is crazy too, everything runs fast with no lag, even the heavy games. And when it comes to work or school, it makes things easy — emails, documents, multitasking, all smooth with no issues. You can have multiple apps open and it still keeps up.
The camera is on another level, so whether you’re taking pictures, recording videos, or even making content, it comes out clean every time. Battery lasts all day, and it charges quick so you’re not stuck waiting.
Overall, it’s just an all-around solid phone that can handle whatever you throw at it, whether you’re chilling watching movies or getting stuff done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well I hope I can't win something time had I loss
on March 21, 2026
Posted by: User73747e
[This review was collected as part of a promotion.] Is nice phone I hope.i can win 🏆 because im old costumer of samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best phone hands down!!
on March 21, 2026
Posted by: Ultra4life
[This review was collected as part of a promotion.] I love the new features the format The Styling of the new phone I'm still getting familiarized with all the new updates on the software specifically Galaxy AI but I am already loving it the camera is great it's that's why I bite it for and I use this for everything everything else is just a toy this is a serious phone with the best camera for videos and pictures and all the built-in apps for editing. I would have given it five stars but the one thing that I do have an issue with is when switching phones. I love The Styling it feels so good in my hand and it's definitely an improvement from before. The fruity company has it pretty much dialed in I've done both and I must admit that the they have done it a little bit better it's a little bit easier to do seamless and they're able to do it with less issues. Samsung has come along I do see a much better and a big Improvement in the transition to a new phone a different phone but in my experience they still have a lot of work to do. Other than that this is perfect.
Value
4
Written by a customer while visiting Samsung US