Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,496 Reviews)
Open Ratings Snapshot
Rating breakdown 12,496 reviews
5 Stars
10,932
4 Stars
1,250
3 Stars
187
2 Stars
50
1 Star
77
65%of customers recommend this product. 
(
82 out of 127
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
My new perfect device!
on March 20, 2026
Posted by: Sovestdp
[This review was collected as part of a promotion.] I’m really impressed with my new Samsung Galaxy S26 Ultra. I absolutely love it.
It feels much better in the hand compared to previous models, which makes a big difference in daily use. The charging speed is incredibly fast — super convenient when you’re always on the go.
The AI features are truly amazing. They actually help me in my work and make everyday tasks easier and more efficient.
I’ve been a Samsung user since the Galaxy S4, and it’s great to see how much the technology has evolved. This phone definitely lives up to expectations.
Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really enjoy the s26 ultra 1tb so far
on March 20, 2026
Posted by: Brenden
[This review was collected as part of a promotion.] I've been loyal to the note series since the nite 3 came out, and love the size and s pen along with higher specs. I do tend to keep mine a while and recently traded up a note 20 ultra to the s26 ultra. I'm pretty impressed so far. The Galaxy AI is insanely helpful and did indeed set it apart from the older phone I had. 1 tb of memory keeps me productive and able to save photos l and documents without having to worry about space. I like the shape a little more too. The round edges on the 20 were ok. But the non beveled screen is easier to manage. So far I'm very pleased Auth the upgrade on speed and function. The privacy screen is pretty cool too. Though I haven't used it much yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible. Simply Incredible
on March 20, 2026
Posted by: PLMJS26
[This review was collected as part of a promotion.] The Galaxy AI features especially for photo editing, movie/video editing is just incredible. The camera is next level. I can't think of anything negative at this time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone
on March 20, 2026
Posted by: Gadabout
[This review was collected as part of a promotion.] Perfect phone. Great features. Great orice after discounts.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far all features are great
on March 20, 2026
Posted by: Lovetoshop
[This review was collected as part of a promotion.] Just have had a few days but all features are amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Phone ever
on March 21, 2026
Posted by: N1LCMJEJE
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra just feels right. Like, you don’t have to think about it—Galaxy AI kinda handles things in the background and makes everything smoother.
Watching stuff on Netflix or YouTube looks really good without messing with settings. You just hit play and chill.
Games like Call of Duty: Mobile run clean, no weird lag. It just works.
Sports, movies, random videos… everything looks sharp and easy to enjoy.
For work, it helps you get things done quicker without feeling forced. It’s just there when you need it.
Honestly, it just fits into your day and makes things easier without you noticing much.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The ultimate productivity powerhouse.
on March 20, 2026
Posted by: Samuel
[This review was collected as part of a promotion.] The performance on the S26 Ultra is incredibly smooth, especially when multitasking with the S Pen. The new Snapdragon 8 Elite chip handles gaming and heavy apps without any lag. I also appreciate the Privacy Display feature, which is a lifesaver when I’m using banking apps in public. The battery easily lasts a full day, and the faster 60W charging means I’m never tethered to a wall for long.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the upgrade?
on March 21, 2026
Posted by: RipeMonkey
[This review was collected as part of a promotion.] Humans upgrade phones every year hoping the “new one” will actually feel new. Most of the time it’s the same slab with shinier marketing. The Samsung Galaxy S26 Ultra, however, genuinely feels like a meaningful upgrade.
The first thing you notice is the premium feel. The build quality is excellent, and the phone feels more refined and solid in hand than previous models.
One standout feature is the built-in privacy screen option, which limits viewing angles so people next to you can’t easily see what’s on your display. It’s perfect for checking emails or messages in public without worrying about wandering eyes.
Upgrading from the S25 Ultra was incredibly simple. Samsung’s transfer process moved apps, photos, messages, and settings quickly, making the transition effortless.
Performance is another area where the S26 Ultra shines. The increase in speed is noticeable, especially when multitasking or switching between productivity apps.
The Galaxy AI features are also more than impressive, helping with things like message suggestions, summaries, and smarter photo tools that genuinely make daily tasks easier, especially when it comes to creative eye catching social media posts.
The display quality remains outstanding. The screen is bright, sharp, and smooth, making everything look fantastic.
Overall, the Samsung Galaxy S26 Ultra feels like a true upgrade with faster performance, a great display, useful privacy features, and powerful AI tools. 📱✨
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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