Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,150 Reviews)
Rating breakdown 12,150 reviews
5 Stars
10,664
4 Stars
1,201
3 Stars
178
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
79 out of
120)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Ultra Experience
on March 13, 2026
Posted by: JasonDidIt
from Millbrook, Alabama
I have been rolling with Samsung now since the S21 Ultra. The Ultra series has never disappointed me. Camera is top notch, screen is gorgeous, battery life is epic. With a few settings changes I can even get 3 days of battery and still have around 10%, great for camping/hiking trips. Games preform great on the S26 Ultra I've had great performance with Genshin and ZZZ. Durability has also never been an issue for me, I've always used a case and screen protector. But this thing is tough I got the clear magnetic case bundled and I am not a huge fan of that case but after a few drops on hardwood floor it has been holding up great. Great phone, highly recommend the S26 Ultra has not disappointed me yet!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Convinced me to go back to a big phone!
on March 13, 2026
Posted by: Echormz
[This review was collected as part of a promotion.] I upgraded from the Galaxy S25, way smaller screen compared to the Galaxy S26 Ultra. It's been a gane changer for me, the screen size is perfect to view my work emails, my shows and movies, scrolling through social media, it's perfect. The brightness and resolution is beautiful, plus the battery has been a life saver!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The 26 ultra has great features
on March 13, 2026
Posted by: Greenfrog
[This review was collected as part of a promotion.] I like that you can turn on the privacy screen and off. It's faster, the screen is clearer and brighter, faster charging, stays charged longer
I am really impressed with this phone.
I am really impressed with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone i really really like it
on March 13, 2026
Posted by: Rathee
[This review was collected as part of a promotion.] Great ai feature i like everythink about that phone a am old samsung user
i have s24 also but when i use this one i loved it
i have s24 also but when i use this one i loved it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Familiar and Innovative
on March 13, 2026
Posted by: MichiTech
[This review was collected as part of a promotion.] The S26 Ultra is a great iteration to the Galaxy Ultra line. It is both familiar and innovative. It is still a great a snappy device with a bright and clear display. I love the new privacy display. It gives me piece of mind public with my social anxiety. I also love that you can toggle the privacy display just for notifications for day to day use. I can't wait to use the S26 ultra for concerts. The new horizon lock is a great feature for my shaky hands.
I am not one to go out of my way and use AI features often, but the galaxy AI features in this phone make it so seamless to use. I use the circle search feature daily to search images and text. It's also a very useful tool to quickly highlight and translate text as well. A new AI feature I am loving is the audio eraser. I use it when I watch YouTube videos or livestreams with lots of background noise to enhance voices. It does a decent job removing the distracting background noise and quickly accessible to toggle on and off from the swipe down menu.
Overall, I am loving my new Galaxy S26 Ultra and would recommend it to any power user like myself.
I am not one to go out of my way and use AI features often, but the galaxy AI features in this phone make it so seamless to use. I use the circle search feature daily to search images and text. It's also a very useful tool to quickly highlight and translate text as well. A new AI feature I am loving is the audio eraser. I use it when I watch YouTube videos or livestreams with lots of background noise to enhance voices. It does a decent job removing the distracting background noise and quickly accessible to toggle on and off from the swipe down menu.
Overall, I am loving my new Galaxy S26 Ultra and would recommend it to any power user like myself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has less features then i thought
on March 13, 2026
Posted by: Caddy712
[This review was collected as part of a promotion.] It didn't come with the magsafe features the privacy screen is cool
Value
3
Response from Samsung USBy R&R Team, March 15, 2026
Hey Caddy712, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know specific features are important to you for your usage, and we would love to assist you. We have cases available with the magnetic back to help you with the magsafe charging you are looking to use with your device. We have provided a link to the Samsung Support Team to assist you if you have questions about the available accessories, or any features of your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Incredible
on March 13, 2026
Posted by: ILoveSamDexGalaxiAI
[This review was collected as part of a promotion.] I have had Samsung since the S3 and I have tried all the versions and innovations that have been made over time but the GALAXY AI is on another level since it is an extra that gives the phone and how it relates to the day to day, something that is not mentioned but is super useful just like the GALAXY AI is Samsung DEX and Good Look I feel that I have the freedom to make the phone to my liking as much as buttons and colors and use my phone not only as a phone but also as a PC.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happily Surprised
on March 13, 2026
Posted by: HLuna52180
[This review was collected as part of a promotion.] So, I first purchased the Galaxy S26 Ultra as my secondary choice of phone with no expectations other than it was an evolutionary upgrade to my Samsung Galaxy S25 Ultra. It was going to be another iteration of the easy familiarity in experience Ive loved with the previous generation. Boy, was I wrong! The improved case ergonomics, privacy screen, smoother user functionality and a more capable Galaxy AI were among the many features that happily surprised me. The more I use and explore my new S26 Ultra the more I understand what a gem of a phone I now own. Easily would recommend to anyone looking for a smartphone that's the apex in its category in 2026.
Value
5
Written by a customer while visiting Samsung US