Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,496 Reviews)
Rating breakdown 12,496 reviews
5 Stars
10,932
4 Stars
1,250
3 Stars
187
2 Stars
50
1 Star
77
65%of customers recommend this product.
(
82 out of
127)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Big upgrade from S22 Ultra
on March 20, 2026
Posted by: CarlitosWay
[This review was collected as part of a promotion.] This phone is a nice upgrade from my S22 Ultra. The display seems better. I live the option of modifying the privacy screen toggle to suit your needs. I mostly just use it to protect my banking apps/logins, I don't really have a need for it outside of that, but it is convenient. I have yet to dive into the AI features but can't wait to use them. I do wish they had included a magnet in the device, but I guess I'll just stick with cases with the magnet built in. Overall, I love this phone & highly recommend it.
Value
4
Response from Samsung USBy R&R Team, March 20, 2026
Hello CarlitosWay, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced quality of your device with the display, and that you are finding the customization of the Privacy Display a great addition to your new device. We have provided a link to the complete manual to help you with the features of Galaxy AI and additional capabilities of your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile and very powerful
on March 20, 2026
Posted by: Suly1413
[This review was collected as part of a promotion.] This Samsung device is perfect for my needs. I use it for work and streaming every day. The new Galaxy AI features are very helpful and make the interface feel much more intuitive. It is a great all-around product for anyone who needs a reliable phone for school, entertainment, or professional use.
Value
5
Response from Samsung USBy R&R Team, March 20, 2026
Hey Suly1413, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the amazing features and capabilities of your new device, and that it has been so great for both work and personal uses. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations
on March 20, 2026
Posted by: Cakebossk
[This review was collected as part of a promotion.] Life long samsung user and fan of the original note series, the ultra series had not disappointed yet. Love this phone
The Galaxy Ai features simplifies everyday use, i use it to screen my calls when I'm busy in the office, I use it when researching materials for a job, and to edit my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on March 20, 2026
Posted by: Carol
from 10 nino court apt 10, 10
how much the pain right away I mean you know I don't have money right now can I get be billed in a month
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and Crisp
on March 20, 2026
Posted by: CarbonatedKiwi
[This review was collected as part of a promotion.] Camera is outstanding, editing features 👌. AI makes features seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade ever!
on March 20, 2026
Posted by: R21981
[This review was collected as part of a promotion.] I recently upgraded from the S25 Ultra to the S26 Ultra, and I am very impressed with the new product. I particularly enjoy the updated design and new features, such as the privacy screen and the overall performance.
It is an excellent device, and I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Speakers sound amazing. Display is like a tv!
on March 20, 2026
Posted by: SamsungProductLove
[This review was collected as part of a promotion.] This phone is amazing from sound quality and fast processing speed to tv like display and fabulous camera clarity! Worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple, Clean and Neat Upgrade
on March 20, 2026
Posted by: Ogee4Good
[This review was collected as part of a promotion.] This phone just like it's predecessor comes packed with features. Highly customizable with stunning display (user interface) UI. The GALAXY AI features this phone comes with takes productivity to a whole new level. I am loving it. I have bought the Samsung galaxy S24 ultra, S25 ultra and now s26 ultra. So all members of my family would own a Samsung galaxy ultra phone. The privacy display option is by far the most impressive feature of this device. I find it very useful.
The Spen is a delight to use. The cameras are awesome but image stabilization is incredible! In short I LOVE THIS PHONE!!!
The Spen is a delight to use. The cameras are awesome but image stabilization is incredible! In short I LOVE THIS PHONE!!!
Value
5
Written by a customer while visiting Samsung US