Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,401 Reviews)
Open Ratings Snapshot
Rating breakdown 18,401 reviews
5 Stars
16,070
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Sleek and Smooth!
on June 19, 2026
Posted by: ScarletLotus
[This review was collected as part of a promotion.] I've been a dedicated Galaxy user for the last 5 years and this device proves why I won't use another brand. In those years, this is my first time having the latest model, and I have to say, I have zero regrets. As someone who has to heavily multitask on a day to day basis, I need something that can handle that. Between the smoothness of the operating system and the high tech processor, I can create my designs wherever inspiration may strike, create a note with ease of something I'd like to research further, and set daily to do reminders with ease! I also very much enjoy how non-invasive the Galaxy AI is. In a world that relies on it, I have my concerns and I like it to be as little involved as possible. This AI however, actually has me wanting to give it a go for the perks of a personal assistant. Don't even get me started on the camera quality! I've never been more blown away by a simple photo I snapped on a whim! So if you're having any doubts, take the plunge, you won't regret it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still learning this great Phone!
on June 18, 2026
Posted by: Crazyeddie
[This review was collected as part of a promotion.] An S26 Ultra is my 3rd in this line and this one is the best so far. The feel and the weight is right, the screen is bright and clear, it is everything you could ask for in a phone! The camera, I mean come on, it is simply the best camera on a cell phone hands down. The only thing I think I miss is the stylus laking the ability to snap pictures. Not a deal breaker but seems to be an option that would make this phone better in that aspect. Put the features back please. Love the Galaxy AI features in this phone the best!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new S26 Ultra and S Pen
on June 18, 2026
Posted by: NewFanBoy
[This review was collected as part of a promotion.] I just switched from a One Plus phone to the S26 Ultra...literally night and day! I'm really enjoying the S Pen, and Galaxy AI ..I will probably get the Samsung Buds Pro 4, because they really work well with the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the AI integration
on June 18, 2026
Posted by: Firstdroo
[This review was collected as part of a promotion.] My 4th Samsung Ultra phone and it doesn't disappoint. Really like and use the AI editing features in the gallery. Also, circle-to-search is something I use multiple times a day for searches as well as translations. Simply outstanding!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The New Privacy Screen
on June 18, 2026
Posted by: MoabJim
[This review was collected as part of a promotion.] The new Privacy Screen has been criticized for slightly dimming the screen itself. To me, it adds a sort of magical quality to photos. Of course it is best viewed straight ahead, but no one can see it from the side, either. The Galaxy AI function are available, but not obtrusive. The image generator functions are about as useful as Pacman.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome device
on June 18, 2026
Posted by: JerseyEd
[This review was collected as part of a promotion.] I love the new Samsung S26 especially the privacy screen and not having to worry who can see what I'm doing especially with sensitive information on my phone. Also the AI call screening feature where I don't have to answer unknown numbers as the AI feature does it for you and you can see in real-time who the caller is and what they want to talk about before deciding on whether to answer the call or not.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy with the Galaxy 26 Ultra
on June 18, 2026
Posted by: Natpat17
[This review was collected as part of a promotion.] Images appear sharp on the screen and the S Pen works great--it's like using your favorite pen. I am enjoying the Galaxy AI features on the phone such as the image generator and assistant Bixby. Very helpful to have a voice command that sets an alarm, turns on do not disturb, among other useful functions. The phone has a good battery life as well. Overall I'm very happy with this purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ai Capabilities
on June 18, 2026
Posted by: Gurslan
[This review was collected as part of a promotion.] Really makes life easier on any task you need, simply amazing.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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