Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,491 Reviews)
Open Ratings Snapshot
Rating breakdown 12,491 reviews
5 Stars
10,929
4 Stars
1,249
3 Stars
186
2 Stars
50
1 Star
77
65%of customers recommend this product. 
(
82 out of 126
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
S26 Ultra!
on March 19, 2026
Posted by: BASSMAN85
[This review was collected as part of a promotion.] This Samsung Galaxy S26 Ultra is amazing! Phone is sleek and doesn't feel too big in the hand. S pen works great and the guts of the phone make it operate so smoothly! Highly recommend this to anyone looking at an upgrade. The Galaxy AI is far superior to what I expected!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This new 26 ultra is nice!
on March 19, 2026
Posted by: LoriT1984
[This review was collected as part of a promotion.] I love my new galaxy s26 ultra. The new privacy glass screen is nice too have. You can turn it off or on with ease from the pull down tab. You can even set it to only come on for passwords and things like that for privacy. I use the galaxy AI to edit photos and create very nice photos. The battery life is amazing. I can go almost 2 days without charging the phone once it's fully charged. My only complaint about the phone is that they took away the option to have Samsung messages as your default messenger app. You have to go thru a whole process just to get that app because it's not allowed. Other than that I really love this phone and would highly recommend it to anyone thinking about buying one. I love mine
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Game changer
on March 19, 2026
Posted by: Rabbit123
[This review was collected as part of a promotion.] The galaxy ai search bar is super helpful for searching for specific pictures when you have 12000 plus pics stored on your phone ha. Also the privacy screen is actually amazing for me who commutes on packed trains daily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra: Power, Precision, Perfection
on March 19, 2026
Posted by: Samsung4u
[This review was collected as part of a promotion.] Blazing-fast performance makes everything smooth and lag-free.
Stunning display with vibrant colors and sharp detail.
Long-lasting battery that easily gets through the day.
Incredible camera system for pro-level photos and videos.
Sleek, premium design that feels great in hand.
Advanced AI features that make everyday tasks easier.
Built for multitasking, gaming, and heavy use without slowing down.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Can't find anything wrong.
on March 19, 2026
Posted by: Mexacutioner
[This review was collected as part of a promotion.] The Galaxy AI is next level! It actually works and is useful!
I upgraded from the S23 Ultra and I am in love! I can't find anything to complain about!
I use my phone for work and this paired with the buds 4pro is just an awesome combo!
I love Samsung phones and I can't go with anyone else!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great AI and camera
on March 19, 2026
Posted by: Rosebrave
[This review was collected as part of a promotion.] good AI performance on pictures and on device and apps based AI app. I can utilize AI for my tasks
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S 26 Ultra... The BEST yet!
on March 19, 2026
Posted by: WolfGhost
[This review was collected as part of a promotion.] The Galaxy S 26 is by far the best Galaxy phone ever. The screen colors are beautiful, scrolling is the smoothest I've ever seen. The processing is just amazing, no lag, etc. And then we have the AI... it gives the phone a whole new level of usefulness and productivity. Samsung has hit a home run with the Galaxy S 26 Ultra. Good job Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lightning fast
on March 19, 2026
Posted by: Aldwin
[This review was collected as part of a promotion.] everything is lightning fast and the galaxy ai was very well integrated to the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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