Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,488 Reviews)
Rating breakdown 12,488 reviews
5 Stars
10,927
4 Stars
1,249
3 Stars
186
2 Stars
50
1 Star
76
65%of customers recommend this product.
(
82 out of
126)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
S26 ultra have great features.
on March 17, 2026
Posted by: MrsSoto
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is one of the most impressive phones I’ve used. I’ve been a Samsung user for over 15 years, starting with the Samsung Galaxy Note 2 series and now using the Ultra, so I’ve seen how much these devices have improved.
The display is incredibly bright, sharp, and vibrant, making everything look amazing whether you’re indoors or outside. The camera is a standout feature, producing beautiful, detailed photos with rich colors. It’s especially great for action shots like baseball, capturing smooth, high-quality video. I love that you can even apply slow motion after recording, which makes it easy to highlight the best moments.
The privacy screen is another feature I appreciate. I may not use it every day, but it’s perfect when you’re in public and want to keep your screen private.
One thing I do miss is being able to use the stylus as a remote to take pictures. Since the Ultra is a large phone, it can be a bit difficult to press the capture button while holding it, so that feature would have been very useful.
Samsung AI is another great addition. It helps enhance photos automatically, improves video quality, and makes everyday tasks smoother and more efficient without you having to do much.
The display is incredibly bright, sharp, and vibrant, making everything look amazing whether you’re indoors or outside. The camera is a standout feature, producing beautiful, detailed photos with rich colors. It’s especially great for action shots like baseball, capturing smooth, high-quality video. I love that you can even apply slow motion after recording, which makes it easy to highlight the best moments.
The privacy screen is another feature I appreciate. I may not use it every day, but it’s perfect when you’re in public and want to keep your screen private.
One thing I do miss is being able to use the stylus as a remote to take pictures. Since the Ultra is a large phone, it can be a bit difficult to press the capture button while holding it, so that feature would have been very useful.
Samsung AI is another great addition. It helps enhance photos automatically, improves video quality, and makes everyday tasks smoother and more efficient without you having to do much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Why is love my new phone.
on March 17, 2026
Posted by: Olie20
[This review was collected as part of a promotion.] I love my S26 Ultra. One nice factor is the speed in processing my commands. Additionally the new AI is really great and seamless. The only issue i have is deleting my messages. The program transfers messages to an archive folder. I read some help and it talks about deleting the archive folder. Not sure how to do that but it seems like an unnecessary step.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on March 17, 2026
Posted by: Lilrock24
[This review was collected as part of a promotion.] The galaxy ai is so awesome, I absolutely love the privacy screen and all the other features. I am so glad I chose this over that 17 pro trash
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy data transfer
on March 17, 2026
Posted by: KathysConnections
[This review was collected as part of a promotion.] Bought the new S26 Ultra, and needed the data transferred from an older phone. Galaxy AI made the transfer efficiently while maintaining many of the settings and organization from the older phone. I was impressed with the experience!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Powerhouse - Simply the Best
on March 17, 2026
Posted by: ElMelozoo
[This review was collected as part of a promotion.] I've been using the S26 Ultra for a few days now, and it is easily the most impressive phone I've ever owned. The new Privacy Display is a total game-changer; it's amazing how it keeps my screen private from everyone around me while I'm out.
The performance is incredibly smooth-everything from heavy gaming to multitasking feels instant and lag-free. Plus, the camera is in a league of its own, capturing stunning detail even in low light. The design feels more refined and comfortable in the hand than ever before. If you want the absolute best tech on the market, this is it. Worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Privacy Display....living in the future!
on March 17, 2026
Posted by: Mikeydoodledansie
[This review was collected as part of a promotion.] I love how I can selectively pick apps and or notifications.So that my neighbors to the left or right, or even above me or below me cannot see them
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Everything is great except S Pen
on March 17, 2026
Posted by: OldTimeSamsungUser
[This review was collected as part of a promotion.] Love the phone as it is a big upgrade from my old S22 Ultra. Apps load fast, super responsive and battery life seems solid so far. As usual transferring stuff from my old phone to this one was a piece of cake.
The camera and audio quality are wonderful.
I haven't fully, or at least knowingly used the Samsung AI but I'm assuming it will be helpful.
The camera and audio quality are wonderful.
I haven't fully, or at least knowingly used the Samsung AI but I'm assuming it will be helpful.
My biggest gripe, hence the 4 star rating, is the loss of the Bluetooh connectivity for the S Pen. I used the S Pen a lot to take pictures so this is a big loss to me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Tool for Engineering and Photography
on March 17, 2026
Posted by: Nibbles
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a few weeks now, and it has completely transformed my workflow both as an Aerospace Engineering student and a hobbyist photographer. The improved camera system is a powerhouse; I love being able to capture crisp, detailed photos from long distances, which is essential for my field studies.
The new APV Log video recording is a game-changer for my creative projects. It gives me a level of color-grading flexibility I didn't think was possible on a mobile device, allowing for truly cinematic results. I also find myself frequently using Galaxy AI, specifically the Contextual Photo Assist feature. Being able to simply describe an edit—like removing background distractions from a long-range shot—makes my photos look professional in seconds.
Whether I'm using the device for school projects, streaming high-res content, or capturing nature, the S26 Ultra handles it all with incredible speed. It’s more than just a phone; it’s a professional-grade tool.
The new APV Log video recording is a game-changer for my creative projects. It gives me a level of color-grading flexibility I didn't think was possible on a mobile device, allowing for truly cinematic results. I also find myself frequently using Galaxy AI, specifically the Contextual Photo Assist feature. Being able to simply describe an edit—like removing background distractions from a long-range shot—makes my photos look professional in seconds.
Whether I'm using the device for school projects, streaming high-res content, or capturing nature, the S26 Ultra handles it all with incredible speed. It’s more than just a phone; it’s a professional-grade tool.
Value
5
Written by a customer while visiting Samsung US