Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,399 Reviews)
Rating breakdown 18,399 reviews
5 Stars
16,068
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
S26 Ultra
on August 4, 2026
Posted by: Madeleine
[This review was collected as part of a promotion.] I made the switch and never looked back. I chose the S26 Ultra for its customizable features and the camera quality. I wanted a phone that allowed me to make it my own. I love the themes and how I can choose just about every aspect how my layout looks. The cameras are fantastic and my phone has become the the go-to for family pictures!
Value
5
Response from Samsung USBy R&R Team, August 5, 2026
Hey Madeleine, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how happy you are with your switch to this new device, and that is has been smooth and easy for your thus far. We have provided links to the complete manual and the Samsung Support Team to help you fully explore your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Always Samsung. Everything & more!
on August 4, 2026
Posted by: aSavagePrincess
[This review was collected as part of a promotion.] I'm a proud grandmother, of 8 little ones. Unfortunately, I live 5hrs away from my children. Taking & editing pictures & videos of my beautiful family, is my passion. Having a device that has premium camera & editing tools, is my number 1 concern. I just upgraded my Samsung phone to the new S26 ultra & even as a lifelong customer of Samsung, especially their smartphones & tablets, I am pleasantly amazed with the quality & beauty of my new S26. Samsung delivers a level of customization that is unbelievable. The amount of organization & preferences available is more than I imagined. The S26 ultra is everything you could ever want & more. I love that Samsung doesn't come bloated with a dozen apps you'll never use & except for the necessary system apps, you can uninstall everything, keeping only what you want. I have the 512mb storage, which is the model I always use. Anyone who hasn't tried a Samsung, is sadly missing out on what it feels like to have a device you love using & that is worth every penny it cost!
Value
5
Response from Samsung USBy R&R Team, August 5, 2026
Hi ASavagePrincess, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear how happy you are with the usage and capabilities of your device, and that you are loving capturing photos and videos of the little ones in your life. We have provided a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on August 4, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] Great phone I really love it I got the galaxy a16
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONES
on August 4, 2026
Posted by: YuriYuri
[This review was collected as part of a promotion.] My family and I have been using those phones for years, and they’ve never really had any issues—everything has been excellent. We are truly loyal to the Samsung community because we love how the phones work, the battery life, and the amazing trade-in offers; honestly, I am very grateful to Samsung company.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONES
on August 4, 2026
Posted by: YuriYuri
[This review was collected as part of a promotion.] My family and I have been using those phones for years, and they’ve never really had any issues—everything has been excellent. We are truly loyal to the Samsung community because we love how the phones work, the battery life, and the amazing trade-in offers; honestly, I am very grateful to Samsung company.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent performance and new fea
on August 4, 2026
Posted by: Dreadfulskido
[This review was collected as part of a promotion.] I'm so glad i chose this phone it better and fast it also has awesome features which have still discovering more and it super nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Ultras
on August 4, 2026
Posted by: Cowgirltuff
[This review was collected as part of a promotion.] When Mobil phones first came out I bought a Samsung phone and have been hooked ever since. I chose the ultra because I do a lot on my phones such as PowerPoint, zoom, and create word documents and being able to do these things while I'm on the move is important to me. I enjoy being able to use my phone for business and personal use without having to jump from phone to desktop to complete projects. Having Samsung products throughout my home makes transition seamless and easy. I highly recommend the ultra line of phones to anyone who is doing work and personal things on their phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge fan of this phone
on August 4, 2026
Posted by: MReviews
[This review was collected as part of a promotion.] I have been wanting to change over from IOS for years, and made the jump with the S26 Ultra. I love how much control I have over my phone and it's functionality. It has been a huge improvement to my quality of life, especially using it at work.
Value
5
Written by a customer while visiting Samsung US