Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,399 Reviews)
Open Ratings Snapshot
Rating breakdown 18,399 reviews
5 Stars
16,068
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Long time Samsung user.
on August 7, 2026
Posted by: LongtimeSamsunguser
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra when I upgraded from the S22U. I continue to use and enjoy my Galaxy watch.
I use my phone for my work and hobbies. Taking pictures and uploading content. I utilize AI to edit photos and video.
The ability to take great pictures and video is super important. That is what influenced me to choose the Samsung brand years ago. Each phone has been easy to use and there has been a seamless transition from one Samsung phone to another.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S26 Ultra is phenomenal
on August 7, 2026
Posted by: AaronP
[This review was collected as part of a promotion.] I absolutely love this phone. I had many options to choose from and I'm absolutely crazy about this one. Im glad I chose the S26 Ultra for many reasons but the biggest reason has got to be it's AI features. I honestly don't know how I lived without it. This phone has changed my life for the better. Every question I want to get an answer to is right at my fingertips. The information age has begun with this model.
I can't think of an easier way to find what I need.
I left the android market for a short time when a certain name brand had a special when I needed a new phone and I regretted my decision almost immediately. I couldn't wait to get back to a Samsung and I'm glad I did. It cost me a bit with my provider but it is worth every cent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my S26 Ultra
on August 7, 2026
Posted by: LuvMyS26Ultra
[This review was collected as part of a promotion.] I chose this phone simply because it has a stylus but little did I know it was going to do so much for me. The photos are phenomenal. The AI is the best I feel like Samsung did a great job because the phone practically knows me and my next step with all the features it has. Thank you for creating this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A True Powerhouse: Samsung Galaxy S26 Ultra
on August 7, 2026
Posted by: DREWskiLO
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has completely exceeded my expectations. I chose this specific model because I needed a true powerhouse that could keep up with both my daily routine and my digital habits, and it has delivered on every front.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra. Now this phone is Ultra!
on August 7, 2026
Posted by: Tavoom
[This review was collected as part of a promotion.] I recently purchased my S26 Ultra phone and I have no regrets. I chose this model for its new features. I upgraded from the S25 Ultra and although they have similar features, the S26 Ultra is much more refined. The new privacy screen feature is also great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra is amazing!
on August 7, 2026
Posted by: Ios2samsung
[This review was collected as part of a promotion.] I chose the s26 ultra as my transitional device when moving from ios to android. So many features and settings im still getting to learn, but its been amazing so far.
The privacy screen is something im not going to be able to be without, love that you can personalize it for specific apps or portions of screen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera features
on August 7, 2026
Posted by: Bh2010
[This review was collected as part of a promotion.] I chose the s26 ultra for the camera and battery life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek and slick
on August 7, 2026
Posted by: ASHBos
[This review was collected as part of a promotion.] I upgraded from a 3 year old S22 ultra and the upgrade has been so great. I chose the s26 ultra because i wanted a flagship experience. The phone is light and so easy to hold in the hand. I would definitely recommend it to others.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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