Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,374 Reviews)
Open Ratings Snapshot
Rating breakdown 18,374 reviews
5 Stars
16,045
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Excellent quality.
on November 9, 2026
Posted by: LoveforSamsung
[This review was collected as part of a promotion.] I chose this one because of the superior quality it offers. The private screen technology is great. The camera quality is better than expected. I also would like to mention the ease of which I was able to set it up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Team samsung all day everyday
on November 9, 2026
Posted by: Kennybri
[This review was collected as part of a promotion.] I chose samsung over any brand. One of the new features I love is the built in privacy screen. Samsung you did your big one with this feature. No more buying privacy screen protector where I cant use finger print recognition. The battery life is amazing for the amount of time I spend on my phone. I cant forget the camera quality when taking pics and making video memories.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and the right size
on November 9, 2026
Posted by: Samsunguser
[This review was collected as part of a promotion.] When the note was discontinued I was discouraged that found the s 23 Ultra an amazing phone with great picture quality and features.
The size is great not a tablet but sure almost like it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good Performance without the anesthetic form
on November 9, 2026
Posted by: Max009
[This review was collected as part of a promotion.] The performance are good and all. But samsung are known for good design and screen quality. With new privacy screen I find the quality of the screen worse than my older phone. Also samsung was known for the boxier design. Now the phone lost its original trademark design and looks close to other thousands of phones in the market.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 10, 2026
Hi there Max009, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand it can be disappointing when your new device is not meeting your expectations. We have shared a li nk to the full manual to help you adjust the settings for your display to help you have the brightness you may be seeking, while also having the Privacy Display enabled for specific apps or notifications. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the s26 ultra
on November 9, 2026
Posted by: Ultras26
[This review was collected as part of a promotion.] I chose its outstanding 200 MP camera system, low-light Nightography, and rock-steady video stabilization deliver top-tier photography, the overall experience is dragged down by an S Pen that suffers from edge-tracking drift and reduced digitizer accuracy compared to previous generations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great camera at low light
on November 9, 2026
Posted by: Juanmaf19
[This review was collected as part of a promotion.] “I chose” the word compromise for a fantastic camer, ultra fast processor and long lasting battery life . But the new spen without Bluetooth capabilities and not as accurate as previous models it’s a drag on the overall view.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great camera at low light
on November 9, 2026
Posted by: Juanmaf19
[This review was collected as part of a promotion.] “I chose” the word compromise for a fantastic camer, ultra fast processor and long lasting battery life . But the new spen without Bluetooth capabilities and not as accurate as previous models it’s a drag on the overall view.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premium Powerhouse That Refines the Basics
on November 9, 2026
Posted by: Tombston3
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra remains one of the most powerful Android. After daily use since its March release, it excels at heavy productivity and media creation.
The Good:
* The display is sharp and big with lots of color.
* Camera Performance: The 200 MP main sensor and 5x periscope zoom deliver crisp shots and stable video in dark conditions.
* Fast Charging: Upgraded 60W wired charging tops up the 5000 mAh battery quickly.
* Raw Power: It handles heavy multitasking without overheating.
The Bad:
* High Price Tag: Premium features come at a top-tier cost.
Verdict:
It's an easy recommendation for power users, mobile photography enthusiasts, and long-distance travelers. If you want a smaller phone or lightweight body, consider standard models instead.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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