Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,412 Reviews)
Open Ratings Snapshot
Rating breakdown 12,412 reviews
5 Stars
10,863
4 Stars
1,246
3 Stars
184
2 Stars
47
1 Star
72
66%of customers recommend this product. 
(
81 out of 122
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Samsung S26 Ultra
on March 9, 2026
Posted by: Locosis
[This review was collected as part of a promotion.] I love the sleakness of the new phone with the spen curvature matching the body. The built in privacy screen is amazing! The case could use a slight improvement with a built in stand. The improvements to the galaxy AI are amazing though!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Learning a new love
on March 9, 2026
Posted by: Jldsenior
[This review was collected as part of a promotion.] I recently upgraded from the S23 ultra to the 26 ultra. I'm loving all the new features and updates. I know it will take a few months before I'm capable of enjoying all the capabilities of this phone; but I'm ready to take my time and learn. Transferring from the old phone to a new one was a breeze with the cable, and entering my Samsung account. I'm enjoying the privacy screen feature, and how you can unlock the phone while in sleep mode.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Total awesomeness !
on March 9, 2026
Posted by: GalaxyLover
[This review was collected as part of a promotion.] Yet another great Galaxy S series phone. Sleek, amazing color, super fast and responsive.
Camera takes amazing low light pictures. Privacy screen is a HUGE plus as I use this phone in public with sensitive work documents on it.
Galaxy AI keeps improving and I'm amazing how far it has come in just a short period of find.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Most privacy phone
on March 9, 2026
Posted by: PeacefulClam
[This review was collected as part of a promotion.] The new rounded corner making the phone look really nice. The addition of the privacy screen is world changing. No need to worry about people peeping at your personal information.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fast phone.
on March 9, 2026
Posted by: Miggypop
[This review was collected as part of a promotion.] Great phone with great features. Great Galaxy AI for editing pics.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good!
on March 9, 2026
Posted by: Balders
[This review was collected as part of a promotion.] Had the phone for a day now and I am completely in love with it! Can't wait to try out the cameras and other features more very soon!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Two thumbs up
on March 9, 2026
Posted by: FireLady
[This review was collected as part of a promotion.] This was a surprise from my boyfriend. I'm excited for my upgrade from S21+
It has a great look and feel. I'm learning about the features like privacy that I can't wait to try. I need to watch some videos to learn because there's so much it does.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from the S25!
on March 9, 2026
Posted by: Arekusu
[This review was collected as part of a promotion.] Coming from an already amazing line of phones, the S26 is a very nice upgrade! Gemini AI was already seamlessly integrated into the S25 and this phone aims to keep improving on what is already amazing. In my opinion, Gemini is probably the best AI agent for consumers out there right now and I've tried others before.
The S26 Ultra is noticeably slimmer than it's predecessor which is nice. The most noticeable improvement is how the pen sits when it's holstered. With the S25, it was a little troublesome to take it out. It is much easier to take out on this phone.
I use my phone for gaming, tracking my health, consuming media, and managing my finances. Can't complain. It's fast and everything is very smooth and aesthetic. The new privacy screen function is pretty cool too. New tech is always fun to explore!
I couldn't recommend this enough. I was against upgrading so quickly, but now that I've experienced the phone, I don't regret upgrading!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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