Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,404 Reviews)
Open Ratings Snapshot
Rating breakdown 12,404 reviews
5 Stars
10,859
4 Stars
1,244
3 Stars
184
2 Stars
46
1 Star
71
66%of customers recommend this product. 
(
81 out of 122
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
The anticipation was totally worth it!
on March 9, 2026
Posted by: HappyGoLucky
[This review was collected as part of a promotion.] I thought my Galaxy S25 Ultra AI Gemini was unbelievable. Then came the Galaxy S26 Ultra AI/Bixby with Perplexity!! I love the quick processing power in answering my questions. I also enjoy the enhancement using the creative features. The sky is the limit. Thank you so much for delivering in my view, the very best experience. I never thought I'd say this again after the calculator, but I can honestly say that I don't know how i ever lived without AI and all its capabilities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really liked a lot.
on March 9, 2026
Posted by: erick28109
[This review was collected as part of a promotion.] The new intelligence is great and simpler to use the truth very well: Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S26 Ultra
on March 9, 2026
Posted by: Mani1234
[This review was collected as part of a promotion.] The Samsung S26 Ultra has been nothing but amazing. This phone has an amazing galaxy ai built into it, and is amazing. The phone looks, cool, and the color is beautiful. The camera quality is so detailed and precise. The built in privacy display is super helpful, and provides that little bit more privacy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on March 9, 2026
Posted by: Deemo1997
[This review was collected as part of a promotion.] The galaxy s26 ultra is such a masterpiece in the phone competition and it just fits perfectly in my hand when I use it to take photos. Don't get me started with the Gemini Ai, it helps me soo much editing my photos and getting tips and advices on what can make my photos look beautiful and pretty. Overall I love this phone sooo much.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This secret display feature is really great
on March 9, 2026
Posted by: meloyans
[This review was collected as part of a promotion.] I’m really impressed with the performance and camera on my new Galaxy device. The features powered by Galaxy AI make everyday tasks and creative work so much easier and faster. It genuinely feels like the next generation of smartphones. And for me as a photographer in New York it's really great feature to cut the people from my image using AI.
This message was written with the help of Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good quality cellphone.
on March 9, 2026
Posted by: Karlsanelunico
[This review was collected as part of a promotion.] Light, versatile and with incredible safety features.
Lens may be to high, causing a disbalance effet, to tilt to a side.
Overall impressed with it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This secret display feature is really great
on March 9, 2026
Posted by: meloyans
[This review was collected as part of a promotion.] I’m really impressed with the performance and camera on my new Galaxy device. The features powered by Galaxy AI make everyday tasks and creative work so much easier and faster. It genuinely feels like the next generation of smartphones. And for me as a photographer in New York it's really great feature to cut the people from my image using AI.
This message was written with the help of Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Product. The best so far.
on March 9, 2026
Posted by: Ilovethisphone2026
[This review was collected as part of a promotion.] Here is a draft for a comprehensive and enthusiastic consumer review that highlights the best real-world features of the device:
Title: The Refined Powerhouse I Didn't Know I Needed (5/5 Stars)
I’ve been putting the Samsung Galaxy S26 Ultra through its paces, and it genuinely feels like the most complete phone they’ve released in years. While it might look similar to the S25 at first glance, the under-the-hood changes make a massive difference in day-to-day use.
* Design & Feel: Dropping the titanium for the new aluminum armor casing actually works in its favor. It’s slightly thinner and lighter (214g), and the rounded corners make this massive 6.9-inch display much more comfortable to hold for long periods.
* The Privacy Display: This is the absolute standout feature. It limits side-angle viewing natively without needing a terrible, dimming screen protector. It’s brilliant for keeping emails and messages private when working in crowded spaces or on flights.
* Camera & Battery: Taking the family to Universal Studios recently was the ultimate real-world stress test. The new 200MP main camera with the wider f/1.4 aperture captured incredibly sharp photos, even on darker indoor rides. More importantly, the new 60W fast charging is a massive quality-of-life upgrade. I plugged it in during a quick lunch break, and it hit 75% in about 30 minutes, easily lasting the rest of the day.
* Performance & AI: The Snapdragon 8 Elite Gen 5 handles everything without breaking a sweat, and
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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