Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,392 Reviews)
Open Ratings Snapshot
Rating breakdown 18,392 reviews
5 Stars
16,061
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
S26 Ultra awesome
on September 7, 2026
Posted by: LoveTech
[This review was collected as part of a promotion.] I chose the S26 Ultra for the spen, which has been greatly improved over the Note 10+. Selecting parts of an article is much easier. Screen writing is also improved. The speed of the spen is faster. The battery os S26 ultra lasts longer. The brightness is greatly improved especially is nright daylight set to auto adjust. When I transferred phones frim thw note 10+ the process was so much more smother then going from the note 7+ to the note 10+. All of my apps along with the data transferred over. I was impressed with the transfer & the S26 Ultra phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device
on September 7, 2026
Posted by: BigMelissa
[This review was collected as part of a promotion.] I literally use this phone for everything. It has my calendar reminders and appointments, it the picture quality is absolutely stunning I have taken pictures of the moon with this phone better than my telescope does. Privacy screen filter is an awesome addition. I use this phone for school for work literally this phone has replaced my home computer. It does everything and I mean everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on September 7, 2026
Posted by: Jimbooooooo
[This review was collected as part of a promotion.] I chose this phone because I really wanted to go back to Samsung after a Pizel phone. The Pixel was great! But the S26Ultra is the nicest device I've ever used. Bar none.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on September 7, 2026
Posted by: Camerafreak
[This review was collected as part of a promotion.] The camera on this phone is amazing. The up close pictures I have been getting of the moon is crazy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Phone Is Great
on September 7, 2026
Posted by: Me2you
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s26 Ultra because I've never had the ultra.
I've used androids my entire smart phone/cell phone career. But The S series is the only one I can remember because I've had it as long as it's been out.
I will admit this and probably NOT win the prize but I dont care, cause Im used to not winning so no sweat off my back, so here it goes...
I come from a time of walking all the way to my friends because the house line had been busy for an hour, ONLY to find out she is t home. Having a phone readily available can be both convenient and a curse because it takes your peace. So I am NOT one who sits on my phone scrolling all day, or texting or selfies...but I have used it in my line of work as a Hospice Nurse and in THAT job it does excellent! It's always reliable for a smart phone the battery is doable. There was a time that I felt I would ONLY EVER USE A SAMSUMG! Sadly that is no longer my take, but has nothing to do with the phone, more of what is this world turning into, and I want the least to do with that..so will probably move to a flip phone....where I won't win is here, While I love their phone, EVERYTHING ELSE SAMSUNG SUCKS!! THE STOVES, THE TV'S(I'VE GOT 3, you'd thought I'd of learned by now) I will never buy, rent or own another Samsung ANYTHING other than their phone....you're welcome
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product
on September 7, 2026
Posted by: 9010Emm
[This review was collected as part of a promotion.] I'm still setting it up my way, but its performance is excellent, the new Ai features are wonderful and its screen is very good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a phenomenal product
on September 7, 2026
Posted by: HersheyK88
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a device that could handle heavy daily use, and it has exceeded my expectations. The display is sharp and bright, making videos and reading easy on the eyes. The camera system is one of the strongest parts of the phone, producing clear photos with excellent detail in different lighting conditions. Performance is fast and smooth, even with multiple apps open. Battery life lasts through a full day without needing a recharge. Overall, this device feels reliable, powerful, and well built.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S26 ultra review
on September 7, 2026
Posted by: Death6082
[This review was collected as part of a promotion.] I chose this device bc im a father of 2 kids and I work alot in a factory making automotive grilles this device comes in handy when zooming in for labels that are too high for me to see but the only thing I dislike is my camera glitches out quite a bit and I have to troubleshoot it other than that i have no issues with the s26 ultra it takes great pictures of my family outings with my kids
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 8, 2026
Hi there Death6082, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are overall happy with the usage of your device. We have shared links to articles to help you maximize your experience with the camera regardless of surroundings and subject. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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