Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,299 Reviews)
Rating breakdown 12,299 reviews
5 Stars
10,787
4 Stars
1,224
3 Stars
179
2 Stars
43
1 Star
66
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Really Nice Phone
on June 9, 2026
Posted by: Morada209
[This review was collected as part of a promotion.] I really like the privacy screen. Be sure to turn it on when you get your phone 📱. I've always had Android phones so I'm definitely biased towards them. I love all the apps that are available.
I spend a lot of time playing online games. The display is very clear and reactive though I don't play many FPS games on my phone.
I immediately put a case and screen protector on the phone which is important as I've seen some online people who didn't and then had phone damage when dropped. I've dropped mine many times. So far no phone or case damage. My husband did damage his case. I've replaced the case with one that has a higher reliability rating.
When purchasing the Galaxy phone, I also purchased the Galaxy Watch 8. I'm prone to falling. I haven't fallen since the purchase so haven't tested the feature, but it makes me feel more secure.
I haven't used the Galaxy AI yet as I've had no need. It comes up every once in awhile but it doesn't seem to get in my way.
If you're on the fence about the Samsung Galaxy S26 Ultra, I would recommend it. It pairs well with a Samsung Watch 8.
Value
5
Response from Samsung USBy R&R Team, June 10, 2026
Hi there Morada209, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are enjoying the Privacy Display of your device, that your gaming has been so immersive, and that it fits so well in to your ecosystem of devices. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 10, 2026
Posted by: Funpop
[This review was collected as part of a promotion.] This is the best phone ever, the AI is a real hoot to use. The screen is exceptionally real looking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
26 Ultra with Galaxy AI
on June 10, 2026
Posted by: Eh2oalz
[This review was collected as part of a promotion.] I use my 26 Ultra on a daily basis with 2 phone numbers in it. The Galaxy Ai is pretty decent too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always Get the New Ultra
on June 10, 2026
Posted by: OnixRarity333
[This review was collected as part of a promotion.] I use my phone for Social Media and photos, the Galaxy AI feature hasn't been as helpful as the simpler prior versions. I wish the button on the pen still took photos from a distance. Otherwise I love the Ultras!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest Samsung yet
on June 10, 2026
Posted by: ElTiti
[This review was collected as part of a promotion.] First of all let me say the Ai capability in this phone is unmatched. I use it daily for work or for just having fun with photos and videos. The Ai in this phone will turn you into a professional in no time. The speed, the battery lasting forever, the super fast charging, the graphics, the processor everything on the Samsung S26 Ultra turns any task from working, social media, emails, video streaming, gaming, is absolutely Amazing!!! I've been a Samsung user and upgrade yearly for the last 25+ years and I wouldn't change it for the world. Not to mention the 1TB hard drive. If you want a phone with all the bells and whistles with the reliability of a Toyota or Honda this is the best choice you could ever make.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the multiple things I can accomplish quickly.
on June 10, 2026
Posted by: JMIowa
[This review was collected as part of a promotion.] I use my phone for a.i. and Galaxy Ai is a huge part of my work. I cant imagine not having it now. Its incorporated to my everyday tasks. My s26 Ultra is my most favorite device and I I've recommended this to all my friends who are in the tech field and use ai daily. Camera, notes, everything about this phone I love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has outstanding features
on June 10, 2026
Posted by: Silran
[This review was collected as part of a promotion.] Galaxy AI is very helpful
Ues the device calls live streaming and gaming
Ues the device calls live streaming and gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loveeee this phone
on June 11, 2026
Posted by: Rae2656
[This review was collected as part of a promotion.] From all the cool features such as the private screen,backgrounds, gaming experience this phone has it all I absolutely love my S26 ultra and I got it in a very pretty light blue having options for the colors chiefs kiss
Value
5
Written by a customer while visiting Samsung US