Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,297 Reviews)
Rating breakdown 12,297 reviews
5 Stars
10,785
4 Stars
1,224
3 Stars
179
2 Stars
43
1 Star
66
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
The Ultimate Phone!
on May 16, 2026
Posted by: Elfshine
[This review was collected as part of a promotion.] I absolutely love my phone! I use it for everything: Taking pictures, surfing the web, keeping notes, writing short documents, playing games, and SO many apps.
I am older and the eyesight isn't good, so one feature that I have to have is the ability to increase font size within certain built-in apps.
The built-in diagnostic and upkeep apps are essential and work brilliantly, no need for downloading a bunch of things that would otherwise be gunking up my phone.
I have no issues connecting to any wifi connections within reach, and, of course it connects seamlessly to my service provider when I'm on the road.
I haven't used the Galaxy AI much, but that's more of a "teaching old dogs new tricks" problem than anything wrong with the AI.
The title says it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market.
on May 16, 2026
Posted by: CalebR
[This review was collected as part of a promotion.] I use my new Galaxy 26 Ultra everyday and it is amazing and can handle any task I throw at it. No matter what game im playing or what I use it for it hasn't lagged or slowed down one bit. The Galaxy AI features are amazing and especially help with editing photos and when I need to send a quick response to a text message.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
good device
on May 16, 2026
Posted by: Roberto
[This review was collected as part of a promotion.] is good device. The Ai woking good. They woking good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ai can edit your pictures in gallery.
on May 16, 2026
Posted by: ehkaw11
[This review was collected as part of a promotion.] When you open your gallery, you can edit your pictures with Galaxy Ai to remove unwanted photo bombers. And if there's water spots in mirrors or glares in glasses you can edit those aswell.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 16, 2026
Posted by: NYCKid
[This review was collected as part of a promotion.] So far the phone has exceeded my expectations. Real fast access and refresh pages and applications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very helpful upgrades
on May 16, 2026
Posted by: Sammers
[This review was collected as part of a promotion.] Very helpful upgrades to this model! I love the GALAXY AI features and I really am.imoressed by the camera quality!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down the best phone with the best features.
on May 16, 2026
Posted by: Chaddydaddy
[This review was collected as part of a promotion.] Galaxy AI makes everyday tasks more simple and enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Phone does wonders
on May 17, 2026
Posted by: ThLoneReaper
[This review was collected as part of a promotion.] For starters this phone has some of the best battery life I have ever experienced on a phone the optimization of the processor and memory does wonders on one UI 8.5 on top of that some of the best charging speeds I have ever used even though it could be a little bit faster I know Samsung is just keeping it at a lower speed to prevent the Note 7 issue again personally the only issue I have with this phone is I just wish they would bring back the option for a MicroSD slot because even though I have a higher size storage device I hate having to leave the MicroSD that I left in a previous phone to my previous phone I like to be able to just transfer things without having to worry about downloading apps or plugging phones in directly or whatever the Galaxy AI has made my day to day so much better and I honestly can't stop appreciating what Samsung is doing with these phones I genuinely have stuck with Samsung since the S6 and I have used every phone since and shirt has been some downs and ups but the s26 is moving in the right direction thank you Samsung again for such a wonderful experience and being quick with the system updates and device optimizations signed first-time reviewer Skylar, McFarland
Value
4
Written by a customer while visiting Samsung US