Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,288 Reviews)
Open Ratings Snapshot
Rating breakdown 12,288 reviews
5 Stars
10,777
4 Stars
1,224
3 Stars
179
2 Stars
42
1 Star
66
66%of customers recommend this product. 
(
80 out of 121
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
2 out of 5
2
Less features more money
on April 27, 2026
Posted by: Pete21ptv
[This review was collected as part of a promotion.] No bluetooth on the s pen no titanium ?
Same or more money ...
Value
2 out of 5
2
Response from Samsung USBy R&R TeamApril 28, 2026
Hi there Pete21ptv, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be whne your device has been redesigned from previous generations you are accustomed to using. We have provided a link to an article to help you with the redesigned S Pen features available on your device. The change from the titanium to the armor aluminum is to help create a device that is more comfortable for prolonged usage and more lightweight in your hand, without sacrificing the durability of your device. We have provided a link to the Samsung Support Team if you have questions about available accessories, or the features of your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, great AI
on April 27, 2026
Posted by: Arablvr31
[This review was collected as part of a promotion.] The Galaxy AI is easy to use and a great feature of this phone. I like the privacy display for the programs I don't want folks to see. The camera is great as always.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beast mode
on April 27, 2026
Posted by: Ch3w13
[This review was collected as part of a promotion.] Just a beast!! Light big fast plenty of storage easy to use!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone .
on April 27, 2026
Posted by: WitchyWoman
[This review was collected as part of a promotion.] I love how vivid the colors are. The screen resolution is awesome. The operating system is the quickest I've ever had. I love all the features it comes with. The camera quality is magnificent! It's a beautiful phone. The battery life is top tier and it charges so fast! If you're thinking about buying this phone I recommend you do ASAP because you'll be very satisfied with your purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply Amazing
on April 27, 2026
Posted by: Money1984
[This review was collected as part of a promotion.] The S26 Ultra has been one of the best phones I’ve ever owned. The display is absolutely stunning—bright, smooth, and perfect for streaming movies, watching sports, and gaming. Everything looks incredibly sharp and immersive.
Performance is top-tier. I use my phone daily for work, multitasking between apps, and even heavier gaming, and it handles everything without slowing down. The battery easily keeps up with my day, and fast charging is a lifesaver when I need a quick boost.
The camera system is next level. Whether I’m taking photos during the day or in low light, the results are consistently sharp and detailed. The zoom is especially impressive, letting me capture shots I couldn’t get with other phones.
What really stands out is Galaxy AI. It makes everyday tasks easier—from enhancing photos automatically to helping with quick edits and smart suggestions. It genuinely feels like the phone adapts to how I use it.
Overall, I use my S26 Ultra for everything—streaming, gaming, work, and capturing memories—and it excels in every area. If you want a powerful, reliable, and feature-packed device, this one is absolutely worth it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelente upgrade phone
on April 27, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] From s23 to s26 I love the upgrade but I am afraid to drop it and break it. With a great case cover I think it is safe.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI
on April 27, 2026
Posted by: MomoShops
[This review was collected as part of a promotion.] Galaxy AI, I've been using my device for gaming and photography. I love the privacy feature and new features with the software.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product was wonderful
on April 27, 2026
Posted by: Miguel23
[This review was collected as part of a promotion.] I used for game and I love this phone, I like de IA in my phone because help me yo do anything, edit images, create stickers and more
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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