Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,288 Reviews)
Rating breakdown 12,288 reviews
5 Stars
10,777
4 Stars
1,224
3 Stars
179
2 Stars
42
1 Star
66
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
The best company in new and renewed things
on April 22, 2026
Posted by: Nano89
[This review was collected as part of a promotion.] Everything new applications and colors and everything new renewed this amazing change for no other company to Samsung forever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is so advanced I love it this thing!!!
on April 23, 2026
Posted by: Troop75
[This review was collected as part of a promotion.] This phone is so advanced from my other phone haven't quite figured everything out yet but I'm working on it the Galaxy AI is omg sweet this baby can do so much its freaky almost but I love it. Just makes you want to go full NERD I'm definitely a phone geek now this thing is incredible. Thanks Samsung Galaxy this baby rocks!!!
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hello Troop75, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the amazing capabilities and features of your device. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's a nice phone
on April 23, 2026
Posted by: LaGuera13
[This review was collected as part of a promotion.] Still learning how to use all the different functions
Value
4
Response from Samsung USBy R&R Team, April 23, 2026
Hi LaGuera13, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are having a great inital impression and usage of your device. We have provided links to articles to help you discover the features of Galaxy AI, your S Pen, and your camera at your convenience. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product
on April 23, 2026
Posted by: Menalaz
[This review was collected as part of a promotion.] For me, this device is spectacular and the Galaxy AI is amazing.
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hello Menalaz, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the new and enhanced features of your new device. We hope you don't hesitate to reach out to us any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone forever
on April 23, 2026
Posted by: BorninFiji
[This review was collected as part of a promotion.] Galaxy AI and bixby makes everything easier and faster also camera quality is super good
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hello BorninFiji, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are finding Galaxy AI to be helpful for streamlining daily tasks, and that you are enjoying using the camera for amazing photos and videos. We have provided links to resources to assist you with further exploration of your device and alignment of the settings, as well as answering any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is phenomenal
on April 25, 2026
Posted by: TravisandFamily
[This review was collected as part of a promotion.] I love Galaxy AI. Especially with generating photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Next-level privacy
on April 27, 2026
Posted by: Vazzy0
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is beyond perfect for privacy, work, multitasking, and gaming. Its basically a portable 2 thousand dollar computer if not better. I have been using the Privacy Display when in public and it works amazing. I can be watching my favorite show, on social media, or even texting my best friend and it will always keep what I do safe.
Well recommended as you get exactly what you want anytime, anywhere, for the perfect price!
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hi there Vazzy0, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving the new Privacy Display on your device, and that you are finding it a great replacement for a computer in many instances. We have shared a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
NEW and improved S26 Ultra
on April 27, 2026
Posted by: GalaxyNerd
[This review was collected as part of a promotion.] Samsung did an amazing job on the update from S25 to S26. Slick screen privacy and software development. Galaxy AI is an integral feature baked into the phone. Faster screen response than previous Gen but I wish the screen would always run on 120hz refresh.
Value
5
Written by a customer while visiting Samsung US