Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,288 Reviews)
Rating breakdown 12,288 reviews
5 Stars
10,777
4 Stars
1,224
3 Stars
179
2 Stars
42
1 Star
66
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Galaxy s26
on April 22, 2026
Posted by: Katbears
[This review was collected as part of a promotion.] I really like the Galaxy s series phones and most likely will continue to purchase them in the future.
I haven't had the new s26 for very long and am still learning it's new features. I did find it a bit harder to get everything set up than my s23. I don't like that it is not flat because of the raised camera lens. But all in all I am still pleased with my s26 and will continue to try figure out all of it's new features.
I haven't had the new s26 for very long and am still learning it's new features. I did find it a bit harder to get everything set up than my s23. I don't like that it is not flat because of the raised camera lens. But all in all I am still pleased with my s26 and will continue to try figure out all of it's new features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on April 22, 2026
Posted by: SKalber
[This review was collected as part of a promotion.] I upgraded from the S25 Ultra to the new S26 Ultra. I am loving it! Even better suited to using AI, easier to use, faster and better battery life! As always a sharp display awesome camera and a great Android experience, the best out there!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on April 22, 2026
Posted by: Tupapa4life
[This review was collected as part of a promotion.] I like the new features that my phone has. I use it in games and I like the private display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Terrific upgrade from my S23 ultra
on April 22, 2026
Posted by: EducatedRita
[This review was collected as part of a promotion.] I've been a user of the Note phones, then the Ultra fire years. There wasn't anything wrong with my S23 ultra, but i felt that the new features of the S26 Ultra were worth the upgrade. I have not been disappointed. First, the violet blue is just lovely. The screen is beautiful and bright, perfect for watching movies on a long flight. Speaking of long flights, the battery life is outstanding, lasting all day with heavy use: navigation, taking photos/videos, & watching media. I'm very impressed. As a fequent traveler, I really appreciate the privacy screen. The Galaxy AI has made my texts and emails more efficient. I've only scratched the surface of what this phone can do. I'm looking forward to maximizing is potential.
Value
5
Response from Samsung USBy R&R Team, April 22, 2026
Hi there EducatedRita, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving your new device, how much of an upgrade this feels like for your usage, and that it so perfectly fits in to your lifestyle. We have provided a link to an article to help you with the features of Galaxy AI. We have also shared links to the complete manual and the Samsung Support Team to help you maximize your experience, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better than I expected.
on April 22, 2026
Posted by: Pdub82
[This review was collected as part of a promotion.] Love the new Galaxy AI features. Pairs seamlessly with EarBuds Pro 4. Fantastic device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente Product
on April 22, 2026
Posted by: Pboza2002
[This review was collected as part of a promotion.] The Galaxy AI feature is a great tool to fulfill everyday tasks also for pictures and videos is recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 22, 2026
Posted by: JustMark
[This review was collected as part of a promotion.] Galaxy Ai is pretty good . I have used to just find stuff by circle it on the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can you say privacy
on April 22, 2026
Posted by: Redcloud
[This review was collected as part of a promotion.] I love my new Galaxy s26 ultra it's perfect it's fast it's the right size and has a privacy screen built in that I can turn on and off and use for specific apps like when I'm doing online banking It's just perfect haven't had any issues yet and I don't expect to have any I got a great case on it lightning fast everything I need in the palm of my hands thanks Samsung
Value
5
Written by a customer while visiting Samsung US