Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,383 Reviews)
Open Ratings Snapshot
Rating breakdown 18,383 reviews
5 Stars
16,052
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
S26 Ultra does it all
on September 10, 2026
Posted by: NewphoneStMtn
[This review was collected as part of a promotion.] I chose the S26 Ultra as it does all I need and more. Still learning all the useful things it can do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Samsung S26 Ultra
on September 10, 2026
Posted by: HeatherB
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra to upgrade my S23 Ultra. It was time & loved the operation & features of the S23 Ultra. I'm pleasantly surprised at the new features & capabilities of the S26 Ultra! The camera is fantastic & new setup & transfer was super easy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 ultra
on September 10, 2026
Posted by: GreenLove47
[This review was collected as part of a promotion.] I chose the GalaxyS26 ultra becauseit has excellent privacy features, exquisite display, and amazing camera plus editing options.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone so far
on September 10, 2026
Posted by: Banrevi
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is truly an outstanding smartphone. From its premium design and stunning display to its powerful performance and incredible camera system, Samsung has taken the flagship experience to another level. Everything feels fast, smooth, and refined, and the battery easily keeps up with everyday use. If you’re looking for a high-end phone with cutting-edge technology, amazing cameras, and an exceptional overall experience, the Galaxy S26 Ultra is definitely one of the best choices out there. 📱🔥
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My phone is amazing
on September 10, 2026
Posted by: AdamR80
[This review was collected as part of a promotion.] My phone is amazing the the camera feature feature is on point. The internet speed is what I need on a daily basis. Moving in and out of apps is a breeze.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love S26 ultra s pen
on September 10, 2026
Posted by: BeautifulKrazy
[This review was collected as part of a promotion.] I chose the s26 ultra for my upgrade and I can say I am super excited with all the features this model comes with. Having the s pen to do things on my phone makes life super quick when im in a hurry. I absolutely adore being able to take notes without unlocking my phone. Super job on it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
very clear photos
on September 10, 2026
Posted by: DiSlovesit
[This review was collected as part of a promotion.] I chose this as my new phone to replace my S21 as my previous phone. I really liked the ease of the transfer from the old phone to my beautiful new Samsung S26 Ultra. I just put my old phone next to my new one, and it did all of the work. I have been practicing with the pen. That was one of the best features I wanted to have. The pen locks away safely when not in use, so it doesn't get lost. It can also be set to send you an alert if you left your pen on the table and walked away with your phone, but not your pen. I need that because when I am in the middle of doing something, I have a tendency to leave something behind. I have only had it a few days, but I am really loving all the features it has. Once you set up the home screen the way you like it, you can even go into setting and lock the home screen, so it won't change on you when there are updates. (I am guessing changes will be added to the end of the list so you can move them where you like)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has the best design and color.
on September 10, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I chose this device because it has better galaxy Ai features and they are helpful. Also, this device has a s pen that I really like.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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