Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,380 Reviews)
Open Ratings Snapshot
Rating breakdown 18,380 reviews
5 Stars
16,049
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Excited for this upgrade
on March 9, 2026
Posted by: SailrMars
[This review was collected as part of a promotion.] Galaxy AI has brought the S26 Ultra to a new level. I've been enjoying all the new features on this phone, including the privacy display and enhanced photo tools for editing. The Ultra line stays at the top of the pack for Samsung phones and I can't wait to keep using this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product is amazing. I love the sleek design
on March 9, 2026
Posted by: SirReg
[This review was collected as part of a promotion.] The galaxy AI features are amazing it makes using the phone so much easier. I love the privacy screen so I can do things without feeling someone's always watching me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra Beast
on March 9, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] Love the new privacy display and Galaxy AI is a life saver.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI is innovative
on March 9, 2026
Posted by: WARMOMGER
[This review was collected as part of a promotion.] The Galaxy AI is on of the best if not the best AI products in the market. I have been a loyal fan of Samsungs products eversince ive been able to buy the products myself. Samsung watches, Samsung buds, and Samsung phones have been purchased many times and will forever keep buying their products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AAAAMAZING
on March 9, 2026
Posted by: Lillav
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra and I’m honestly very impressed. The phone feels incredibly premium, from the large and beautiful display to the smooth and powerful performance. Everything runs fast and effortlessly, even when multitasking or using demanding apps.
One of the standout features for me is the Galaxy AI. The AI tools make everyday tasks so much easier and smarter. Features like AI photo editing and intelligent suggestions feel genuinely useful instead of gimmicky. Being able to edit photos just by describing what I want to change is amazing and saves a lot of time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New S26 Ultra is Amazing
on March 9, 2026
Posted by: MemoLop
[This review was collected as part of a promotion.] Love the design and and ease of using Galaxy AI for daily use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Terrific S26 Ultra
on March 9, 2026
Posted by: Vzizzle
[This review was collected as part of a promotion.] Best phone by far and love the updated camera and Galaxy AI. The phone is a bit smaller than my S22 Ultra, but that's ok. Privacy settings is also an added perk.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung phone
on March 9, 2026
Posted by: YReyesflorida
[This review was collected as part of a promotion.] S26 ultra after switching to Samsung I have never been happier with a cell phone in my life. I previously had S24+ and decided to upgrade to the boss S26 ultra with 1T. I never ran out of memory with S24+ but upgrading is never bad also the pre-order is the best idea. The phone is very usual friendly and the camera 📷 with make you fall in love with the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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