Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,265 Reviews)
Rating breakdown 12,265 reviews
5 Stars
10,759
4 Stars
1,219
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
The camera zoom.
on June 14, 2026
Posted by: Kidsubaru
[This review was collected as part of a promotion.] Not sure about the galaxy ai.
I do use this phone for work as a door dasher. And pizza delivery having 2 jobs.
I do use this phone for work as a door dasher. And pizza delivery having 2 jobs.
Value
4
Response from Samsung USBy R&R Team, June 15, 2026
Hi Kidsubaru, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are happy with the camera quality of your new device, and that it is helping you with your professional uses. We have provided a link to an article to help you with the capabilities of Galaxy AI and integrate them in to your usage. We have also provided a link to the complete manual to help you with additional features like the Privacy Display. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsng customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty good, I guess
on March 14, 2026
Posted by: Greenman
[This review was collected as part of a promotion.] Pretty good, but after a week now, I don't feel any difference from my s23 ultra. Sure it has galaxy AI, but what is that even. Sure is shiny!
Value
3
Response from Samsung USBy R&R Team, March 15, 2026
Hi Greenman, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding good features and functionality with your new device. We know it can take time to fully explore the capabilities of Galaxy AI and integrate them in to your usage. We have provided a link to the complete manual to help you explore your new device and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Ultra 26
on March 12, 2026
Posted by: TB0421
[This review was collected as part of a promotion.] Traded from the Ultra 22 and love it! Streamline and love the privacy screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on March 17, 2026
Posted by: Sk8rrr
[This review was collected as part of a promotion.] I was neverous that it might be too big of a phone but its perfect. I see everything clearly and the lights are vibrant and the speed is perfect. Ive had many phone from different brands and this is by far the best I've ever held and used. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Galaxy S26 Ultra
on April 10, 2026
Posted by: Cjay
The Samsung Galaxy S26 Ultra represents Samsung’s continued push to redefine what a premium smartphone can deliver. With a refined design, powerful AI integration, and top-tier performance, the S26 Ultra positions itself as one of the most advanced flagship devices on the market today.
Written by a customer while visiting Samsung US
Customer Rating
4
S26ultra review
on April 25, 2026
Posted by: BlueNOTPurpleSUCKS
[This review was collected as part of a promotion.] The galaxy AI is really amazing! The only issue i have is I wish you had the twist of the wrist flashlight
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 28, 2026
Posted by: Melvin
[This review was collected as part of a promotion.] overall my switch from IOS to android was pretty good I've been enjoying the S pen as well as the Privacy display
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and easy to use.
on June 12, 2026
Posted by: Dnuggz
[This review was collected as part of a promotion.] Galaxy a I has made taking pictures and asking questions simple. This phone is great for work, pleasure and hobbies.
Value
5
Written by a customer while visiting Samsung US