Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,261 Reviews)
Rating breakdown 12,261 reviews
5 Stars
10,755
4 Stars
1,217
3 Stars
181
2 Stars
42
1 Star
66
66%of customers recommend this product.
(
80 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
This phone has great picture and sound
on April 20, 2026
Posted by: Calldot041966
[This review was collected as part of a promotion.] The "Galaxy AI" is predictive to what you want to do". This make your task easier and your day brighter.
The phone comes with 512 GB memory. This is great for gaming, and pictures and their modifications. The stylus comes in handy to for memos, pictures, lists, and magnification.
The phone comes with 512 GB memory. This is great for gaming, and pictures and their modifications. The stylus comes in handy to for memos, pictures, lists, and magnification.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 23, 2026
Posted by: Andy64m
[This review was collected as part of a promotion.] Love this new Samsung, don't really use the AI. I had the fold 6 but the aspect ratio for me was wrong.
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hi there Andy64m, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the display design, and enhanced features of your device. We hope you'll reach out to us again in the future if you have additional feedback you would like to share with us, or if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever 🤳
on April 23, 2026
Posted by: Dre1snap
[This review was collected as part of a promotion.] Good job samsung 👏 🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hey there Dre1snap, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how much you are loving this new device. We have provided links to resources to assist you in fully exploring your new device, customizing the device to your usage, and answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
What an amazing product (S26 Ultra)
on April 25, 2026
Posted by: S26Lover
[This review was collected as part of a promotion.] While I have a lot to learn about all the amazing things the S26 Ultra does, I can say for sure that it is more terrific than I could have imagined. It does a lot for me that I used to have to do for myself before. It keeps a list of my passwords. It uses Galaxy AI to make things easy and fast. The S26 Ultra is definitely in a class by itself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the user ability and smoothness of feathu
on April 28, 2026
Posted by: Cutitdown
[This review was collected as part of a promotion.] Having galaxy AI at your fingertips makes daily uses much faster and easier. Never really took advantage until now and I couldn't have picked a better time to start. Been a long time supporter of any Samsung mobile device!!!! Using my phone everyday for work on the go 24/7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features of my phone are much easier to use.
on April 28, 2026
Posted by: Not2techsavvy
[This review was collected as part of a promotion.] The Galaxy AI makes the use of my phone more intune with my use for gaming and research purposes. I use my phone for gaming purposes and, until recently, also used my phone for promoting my business. Due to recent health concerns, I had to give up my business ambitions but still do a lot of gaming. I would not change this phone for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just upgraded from ulta23,and love the AI and how
on April 28, 2026
Posted by: Deakir
[This review was collected as part of a promotion.] How the camera, Using AI for the first time plus how long battery last with my busy schedule
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy as always with my Ultra
on April 28, 2026
Posted by: Desi924
[This review was collected as part of a promotion.] I've been getting Galaxy ultra phones since they came out and I've never been disappointed. Galaxy AI has been great !
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hello Desi924, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying your new device. We hope you'll reach out to us again in the future if you have questions during your usage, or would like to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US